Search

OpenAI’s ChatGPT and Sora Services Now Fully Operational After Suffering a Major Outage

ChatGPT users began noticing an outage around midnight in India (1:30pm ET).

Advertisement
Highlights
  • OpenAI services were inaccessible for nearly five hours
  • The AI firm did not specify the reason behind the outage
  • Microsoft servers also suffered an outage around the same time
OpenAI’s ChatGPT and Sora Services Now Fully Operational After Suffering a Major Outage

OpenAI stated that its services are now fully operational

Photo Credit: Reuters

OpenAI's artificial intelligence (AI) chatbot ChatGPT services suffered a major outage on Thursday in the US and some other regions. As per reports registered on an online outage monitor, the outage began roughly around 1:30pm ET on December 26 (12:00am IST, December 27). The outage also affected the AI firm's API service, as well as the text-to-image platform Sora. Notably, the issue persisted for nearly five hours before the company updated that the platforms were fully operational again.

OpenAI Suffers a Major Outage

According to the online outage monitoring platform Down Detector, a spike for ChatGPT was first spotted at 1:30pm ET, with about 50,000 users reporting an inability to access the AI chatbot. At 2:00pm ET (12:30am IST), OpenAI posted the first official update on its status page and said, “We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora.”

Soon after, the AI firm said that the issue was identified to be caused by an “upstream provider”, but did not specify it. Around the same time, Microsoft reported a power issue in one of its data centres in a post on X (formerly known as Twitter), highlighting that it affected the access and functionality of various Microsoft 365 services, Azure, and Xbox cloud gaming.

“We determined that an unexpected power incident in a portion of South Central US, AZ03, has affected multiple services,” the tech giant highlighted in a status page update. Microsoft's services were back up by 5:00pm ET (3:30am IST). Just an hour later, at 6:15pm ET (4:45am IST), OpenAI shared an update saying Sora was fully operational. It could not be confirmed whether the two outages were related.

OpenAI's last update came at 6:04pm ET (7:34am IST) where it highlighted that ChatGPT was mostly recovered. At the time of writing this, Gadgets 360 staff members were able to access and interact with ChatGPT on both the web client and the mobile app. The reports on Down Detector have also fallen to a single-digit number. The AI firm has said it will run a full root-cause analysis of this outage.

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.

 
Show Full Article
Please wait...
Advertisement

Related Stories

Popular Mobile Brands
  1. OTT Releases This Week: Pattth, Stolen, Jaat, Bhool Chuk Maaf, and More
  2. Motorola Edge 60 Will Launch in India on This Date
  3. Realme GT 7 and GT 7T Review
  4. Huawei Band 10 With Up to 14 Days Battery Life Launched in India: See Price
  5. iPhone 17 May Support 50W Wireless Charging With New MagSafe Chargers
  6. Redmi Pad 2 With 9,000mAh Battery Launched in Global Markets: See Price
  7. Top Smartphones Under Rs. 15,000 in India (June 2025): Check List
  1. Razer Phantom Collection with Chroma RGB, Dynamic Lighting Support Launched in India: Check Price, Features
  2. Huawei Band 10 With Up to 14 Days of Battery Life Launched in India: Price, Features
  3. Google’s Gemini Live Is Reportedly Getting a Real-Time Captions Feature
  4. iPhone 17 Could Support Up to 50W Wireless Charging With New Qi2.2 MagSafe Chargers: Report
  5. Bitcoin Falls to $102,700 Amid Fiery Trump-Musk Feud, Most Altcoins Log Losses
  6. Oppo K13x 5G to Launch in India Soon; Confirmed to Go on Sale via Flipkart
  7. Google’s Search Live in AI Mode Reportedly Rolling Out to Some Users
  8. Trump-Musk Row Slams Tesla Shares, $150 Billion in Market Value Wiped Out
  9. iQOO Z10 Lite 5G India Launch Date Set for June 18; Design, Battery Size Teased
  10. Tecno Pova 7 Ultra 5G Launch Timeline, Design and Key Features Surface Online
© Copyright Red Pixels Ventures Limited 2025. All rights reserved.
Trending Products »
Latest Tech News »