Vi Customer Care Number

Last Updated: 06 September 2026

Vi Recharge Plans

Now swiftly recharge your Vodafone mobile number, customise your active packs and plans, or get any other support on your Vodafone prepaid number. Scroll down to find Vodafone prepaid plans, customer care numbers, helpline numbers, e-mail IDs and other important details to solve any prepaid data or recharge related issues.

Vi Prepaid/Postpaid Toll Free Number

Customer Helpline

199

Vi Prepaid/Postpaid All India Helpline Number(s)

Complaint Helpline	198
VAS Deactivation	155223
Do Not Disturb	1909
Data Activation/ Deactivation	1925
Televerification	59059
Mobile Number Portability Helpline	18001234567
COCP/Enterprise	55666
Mobile Number Portability	18001234567

Vi Customer Care Email ID

customercare@vodafoneidea.com

Vi Official Website

https://www.myvi.in/

Vi Regd. Office Address

Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Tower, Plot No. 18, Sector no. 11, Gandhinagar - 382011

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Vi Prepaid/Postpaid Customer Support Number

State Name	Phone Number (For Enquiries and Requests)	Phone Number (For Complaints)
Delhi	9891012345	8744000198
Rajasthan	9887012345	9887010198
Punjab	9814012345	9781500198
Haryana	9812012345	8684000198
Himachal Pradesh	9882012345	9882900198
Jammu & Kashmir	9086012345	9086046198
UP (E)	9889012345	8576000198
UP (W)	9837012345	8941000198
Kolkata	9088012345	9088100198
Rest of Bengal	9093012345	9093100198
Assam	9085012345	9085000198
NESA	9089012345	9089000198
Orissa	9090012345	9090000198
Bihar	9708012345	9708000198
Andhra Pradesh	9848012345	9848009198
Karnataka	9844012345	9844000198
Tamil Nadu	9092012345	9092000198
Kerala	9847012345	9947000198
Madhya Pradesh	9826012345	9826000198
Mumbai	9702012345	9702000198
Gujarat	9824012345	9824000198
Maharashtra & Goa	9822012345	9822000198

Vi Nodal Officer Details

State Name	Nodal Officer	Phone Number	Email	Address
Andhra Pradesh & Telangana	Ms. Padmavathi PV	9948002240	appellate.ap@vodafoneidea.com	Vodafone Idea Limited, 6th Floor , Varun Towers II, Begumpet, Hyderabad - 500016
Assam	Ms. Chandrani Mukherjee	9706024365	appellate.asm@vodafoneidea.com	Vodafone Idea Limited, RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035
Bihar & Jharkhand	Ms. Chandrani Mukherjee	9709018279	appellate.bih@vodafoneidea.com	Vodafone Idea Limited, BLOCK A , 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Opposite SSB Office,Patna–800014
Delhi & NCR	Mr. Mayank Srivastava	01171032211	appellate.delhi@vodafoneidea.com	Vodafone Idea Limited, A-19, Mohan co-operative Industrial Estate, Mathura Road, Delhi -110044
Gujarat	Ms. Vinita Joshi	7567860602	appellate.guj@vodafoneidea.com	Vodafone Idea Limited, Vodafone House, Building A, Corporate Road, Off. S.G. Highway, Prahladnagar, Ahmedabad – 380015
Haryana	Ms. Mandeep Kaur	9813090003	appellate.Har@Vodafoneidea.com	Vodafone Idea Limited, Sarita Vihar – A19, Ground Floor ,Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044
Himachal Pradesh	Mandeep Kaur	9736397363	appellate.hp@Vodafoneidea.com	Vodafone Idea Limited, Keonthal Complex, Khalini, Shimla (HP) 171002
Jammu & Kashmir	Mandeep Kaur	9796097979	appellate.jnk@vodafoneidea.com	Vodafone Idea Limited, 3rd Floor, Sunny Square, Gangyal, Jammu - 180010
Karnataka	Ms. Padmavathi PV	9886047474	appellate.kar@vodafoneidea.com	Vodafone Idea Limited, Ground Floor B Block MarutiInfotech Ctr, Koramangala Intermediate Ring Rd, AmarJyoti Layout,Bangalore-560071
Kerala	Ms. Bindu Gopal	9946123456	appellate.ker@vodafoneidea.com	Vodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019
Kolkata	Ms. Chandrani Mukherjee	9088118992	appellate.kol@vodafoneidea.com	Vodafone Idea Limited, Srijan Tech Park, 7th floor,DN -52, Sector- V, Salt Lake City, Kolkata 700091
Madhya Pradesh & Chattisgarh	Mr. Ronak Patel	9713377766	appellate.mpcg@vodafoneidea.com	Vodafone Idea Limited, 139-140 Electronic complex, Paradheshipura, Indore - MP - 452010
Maharashtra & Goa	Mr. Amit Agrawal	020-71718181	Appellate.mah@Vodafoneidea.com	Vodafone Idea Limited, The Metropolitan, F.P.No.27, Survey No.21, Wakdewadi, Old Mumbai Pune Highway, Shivajinagar, Pune– 411 003
Mumbai	Mr. Girish Holla	9820015713	appellate.mum@vodafoneidea.com	Vodafone Idea Limited, 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059
NESA	Ms. Chandrani Mukherjee	9774024365	appellate.nes@vodafoneidea.com	Vodafone Idea Limited, Near Nazareth Hospital, Arbuthnot Road, Laitumkhrah, Shillong - 793003
Odisha	Ms. Chandrani Mukherjee	9090010078	appellate.orissa@vodafoneidea.com	Vodafone Idea Limited, Unit - 41, E 52, Infocity, Chandrasekharpur,Chandaka Industrial Estate, Bhubaneswar Odisha - 751024
Punjab	Ms. Mandeep Kaur	9888012346	appellate.pun@vodafoneidea.com	Vodafone Idea Limited, C 105, Industrial Area, Phase VII Mohali, Punjab – 160055
Rajasthan	Mr. Mayank Shrivastava	9828996200	appellate.raj@vodafoneidea.com	Vodafone Idea Limited, 5th Floor , Gaurav Tower, Malviya Nagar, Jaipur - 302017, Rajasthan, India
Tamil Nadu	Ms. Bindu Gopal	9962099625	appellate.tamilnadu@vodafoneidea.com	Vodafone Idea Limited, Tower 1, 9th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai – 600028
UP East	Mr. Vikram Bains	9721980180	appellate.Upe@vodafoneidea.com	Vodafone Idea Limited, Plot No. TC/G-1/1, Shalimar Titanium,Vibhuti Khand, Gomti Nagar,Lucknow 226010
UP West	Mr. Vikram Bains	9719143245	appellate.upw@vodafoneidea.com	Vodafone Idea Limited, Sarita Vihar, A19, First Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044
West Bengal	Ms. Chandrani Mukherjee	9093118992	appellate.wb@vodafoneidea.com	Vodafone Idea Limited, Srijan Tech Park, 7th floor,DN -52, Sector- V, Salt Lake City, Kolkata - 700091