Personally Tech With Susir Kumar, CEO, Serco Global Services

Every week, this column looks at the apps and gadgets that people love and swear by in their day to day lives. We talk to people who are leading their fields in all walks of life.

This week, Susir Kumar, CEO of Serco Global Services talked to NDTV Gadgets about the apps and technology that he relies on. Serco Global Services is the Indian arm of British outsourcing company Serco Group, and it works in banking, travel, healthcare, telecom and more industries.

Describe your technology setup - what computer/ phone/ tablet/ camera/ gaming console/ other gadgets do you use?

Susir Kumar: I currently use an iPhone 5s, an iPad Air and a MacBook Pro on a regular basis and enjoy the operating systems of these gadgets. At home, I have a Nintendo Wii console for gaming. Over the years, I've used a lot of different setups, but right now, my current gear really suits my needs.

What are three apps (mobile/ tablet or PC/ Mac) you couldn't live without?

Susir Kumar: I use several apps for different purposes, and they're all important for different reasons. But if you ask me to list down the three apps I cannot do without at all, then MS Exchange on my phone, and Outlook on my computer is the best choice for me and helps to access my business communication quicker. WhatsApp is a business tool for me thanks to its massive reach, as it allows me to quickly connect with people around the world.

Lastly, while it is not an app, the Wi-Fi hotspot sharing feature on the phone is essential, and without it, I wouldn't be able to get work done.

What is one gadget (other than your phone) you never travel without?

Susir Kumar: My laptop, as interacting with the computer is more effective and faster, which helps me get my job done and makes my life easier.

What is your dream gadget/ technology setup?

Susir Kumar: Beam me up Scotty! A teleporting machine would be my dream gadget. It will save me a lot of travel. Of course, it is as unrealistic as a time machine, but it's a wonderful dream.

How has technology changed the way in which you work?

Susir Kumar: It is a cliché to say technology has brought the world closer, but it also is very true. At the same time, one must be very careful when using technology. That's because it can be so interesting that it can consume all your time - technology should be used to make life easier, and give you more time for your family, instead of ruling your life.

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