HP Chromebook 11 sales halted as Google investigates heating complaints

By Associated Press | Updated: 14 November 2013 10:18 IST

Google and Hewlett-Packard are halting sales of their recently released Chromebook 11 computer after some users reported the device's charger has been overheating.

The precautionary measure announced Wednesday comes slightly more than a month after Google Inc. and Hewlett-Packard Co. unveiled the Chromebook 11 as a more affordable alternative to laptop computers with similar features. The Chromebook has a display screen that measures 11.6 inches (29.5 centimeters) diagonally and sells for $279.

(Also see: HP Chromebook 11 review)

Google says it is working with the Consumer Product Safety Commission on how to fix the overheating issue with the Chromebook's charger.

For now, Google is advising people who already bought the Chromebook 11 to use other USB chargers that fit the computer. The Chromebook 11 can also be re-charged with power cords that work with many mobile devices.

HP Fortis Chromebooks, Windows Laptops With Rugged Builds Launched

19 January 2022

HP Chromebook x2 11 With Detachable Keyboard, USI Pen Launched, HP Chromebase All-in-One Desktop Unveiled Alongside

11 August 2021

HP Chromebook X360 11 G4 EE, X360 11MK G3 EE, Chromebook 11 G9 EE, 11MK G9 EE, Chromebook 14 G7 Announced

20 January 2021

Android's Nearby Sharing Feature May Be Coming to Windows, Mac, Linux and Chrome OS

22 June 2020

HP Chromebook X360 11 G2 EE, Chromebook 11 G7 EE With Military Grade Durability Announced

22 January 2019

HP Chromebook 11 sales halted as Google investigates heating complaints

Related Stories