Samsung Galaxy Note 7 Shipments Delayed in India

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By Tasneem Akolawala | Updated: 2 September 2016 13:17 IST
Highlights
  • Customers who pre-booked a Note 7 were informed of the delay
  • Samsung is expected to announce worldwide recall of the Note 7
  • The smartphone was launched in India for Rs. 59,900

Samsung India is informing customers who pre-booked a Galaxy Note 7 that shipments of the smartphone will be delayed. This comes in after Samsung was reported to be getting ready to announce a worldwide recall of Galaxy Note 7 handsets due to a few complaints of the smartphone exploding while on charge.

Gadgets 360 has learnt that Samsung India has sent a message to customers who pre-booked a Note 7 informing them about the delay, though no reason was given. The message reads, "Thank you for pre-booking Galaxy Note 7. We regret to inform that delivery of your Galaxy Note 7 is being delayed. We sincerely apologise for the inconvenience. You can be assured that we are working hard to deliver your Galaxy Note 7 to you as soon as possible. Thank you for your understanding."

We've reached out to Samsung India for a statement and will update this report as and when we hear from them.

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The Samsung Galaxy Note 7 exploding issue has been traced back to a battery fault, and the problematic battery is apparently only in 0.1 percent of the entire Note 7 units sold. In any case, Samsung claims that the safety of the customers is their top priority, and countermeasures will be announced sometime early next week.

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Earlier this week, Samsung Global also announced delay in shipments as the firm needed to conduct additional quality control tests for the Galaxy Note 7.

Samsung launched the Galaxy Note 7 earlier than usual this year, in a bid to fend off competition from Apple. This issue and the possible need to recall handsets could not have come at a worse time for Samsung as Apple's iPhone 7 launch event is just a few days away.

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In India, Samsung launched the dual-SIM variant of Galaxy Note 7 at Rs. 59,900, and took pre-orders till August 30.

 

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