UK Ditches Homegrown COVID-19 Tracing App to Use Google-Apple Model

A smartphone app developed by the National Health Service (NHS) was initially expected to be rolled out nationwide in May.

Advertisement
By Reuters | Updated: 19 June 2020 12:45 IST
Highlights
  • The test-and-trace programme is key to reopening the country
  • UK's contact tracing system has been dogged by problems
  • Officials running the programme said the change of tack was unplanned

Britain will switch to the Apple and Google model for its COVID-19 test-and-trace app, ditching an attempt to develop an app by itself after the homegrown system did not work well enough on Apple's iPhone, the government said on Thursday.

The test-and-trace programme is key to reopening the country but has been dogged by problems. A smartphone app developed by the National Health Service (NHS) was initially expected to be rolled out nationwide in May but did not materialise.

Advertisement

Health minister Matt Hancock appeared to blame Apple in part for the pivot, adding that the decentralised Google-Apple system would benefit from work done on the abortive NHS app.

"As it stands, our app won't work because Apple won't change their system, but it can measure distance. And their app can't measure distance well enough, to a standard we are satisfied with," he said at the daily news conference.

"So we've agreed to join forces with Google and Apple, to bring the best bits of both systems together."

Dido Harding, head of the test-and-trace programme has described the app as the "cherry on the cake" of the overall test-and-trace system, playing down its centrality to the programme.

Advertisement

But figures for the second week of England's test-and-trace showed that while over 85,000 people who had tested positive for the new coronavirus had been reached in the first two weeks, over 25 percent of positive cases could not be reached.

Officials running the programme admitted that the change of tack on the app was unplanned but denied that it was a setback, emphasising that they did not want to rush out an app which fell short of standards.

Advertisement

But the opposition Labour party said that warnings about the homegrown app had not been heeded.

"This is unsurprising and yet another example of where the government's response has been slow and badly managed. It's meant precious time and money wasted," Labour health spokesman Jon Ashworth said.

Advertisement

Britain's adoption of the 'decentralised' approach for its app followed a growing number of European countries, including Italy, Switzerland, Germany, and Austria.

But Apple and Google's model has frustrated governments, as they undercut the technology's usefulness by prioritising user privacy.

The pivot happened after the NHS app, which was being tested on the Isle of Wight off the southern coast of England, was found to work well on Google's Android operating systems but not on Apple iPhones.

However, Britain wants further improvements to the Google-Apple platform, meaning that the original hope of a launch in May is set to be missed by months rather than weeks.

"We're not going to put a date on it I'm afraid because I'm absolutely determined that whilst this technology can help, it's got to be working effectively," Hancock said.

© Thomson Reuters 2020


Is Mi Notebook 14 series the best affordable laptop range for India? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts or RSS, download the episode, or just hit the play button below.

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Advertisement

Related Stories

Popular Mobile Brands
  1. Best Smartphones under Rs. 30,000 with MediaTek SoC
  2. Oppo Find X10 Series to Debut in India With This Industry-First Camera Unit
  3. Samsung Galaxy SmartTag 3 India Launch Timeline Revealed
  4. These Sony Signature Series Walkman Models Launch With Premium Design
  1. OpenAI AI Model Used Another Wallet’s Ethereum Testnet Funds Without Authorisation, Report Says
  2. Samsung Galaxy SmartTag 3 India Launch Timeline Confirmed by Company Executive
  3. CERT-in Issues Critical Warning After AI Agents Broke Into Indian Organisations' Live Systems
  4. Microsoft Announces $50 Xbox Nano Controller, Launch Set for Next Month
  5. Samsung Galaxy A38 5G Rear Camera Specifications Leaked; May Feature Same Sensors as Galaxy A37
  6. Meta’s Muse Spark Open Model Brings 1M-Token Context Window, Agentic AI Workflows to Apple Mac Studio
  7. Oppo Find X10 Pro Max Confirmed to Launch in India as First Phone With a Triple 200-Megapixel Camera System
  8. Ripple Partners With Cross River to Integrate RLUSD Into Core Banking Platforms
  9. Redmi K100 Officially Confirmed to Launch Later This Month; Pre-Orders Begin
  10. YouTube Music Will Now Display Labels for AI-Generated Music Integrated into the Player
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.