Cisco Opens Second Global Delivery Centre in India

In a bid to expand its operations in India, US-based global technology company Cisco on Thursday launched the Cisco Global Delivery Center in Pune which will lead to its headcount in the country getting doubled over the next two years.

With the new Pune centre, India will be the only country in the world where Cisco will have two global delivery centres, the other one being in Bengaluru.

"The Global Delivery Center in Pune reconfirms our commitment for a long-lasting partnership with our customers and the Maharashtra government. This centre has been designed to provide the best experience as well as services and products along with local innovations to our customers," said Dinesh Malkani, President, Cisco India & Saarc, in a statement.

"We are excited to play a role in enabling Maharashtra's digitisation, creating employment opportunities for engineering and business professionals, while contributing to the knowledge economy in the state," Malkani added.

The Global Delivery Center in Cisco's 172,000 sq ft Pune office is a strategic move by the company to support customers globally and in India.

The centre will enable Cisco to get closer to its customers, thereby allowing Cisco to expand its current delivery capacity leading to increased customer satisfaction.

The centre will help to proactively explore potential service growth opportunities, especially in Maharashtra.

"The Pune centre plays a key role in our global strategy to execute global advanced services business along with providing services to India," added Sanjay Pal, Vice President, Advanced Services. Cisco Inc.

"This center enables Cisco to share its global best practices and cutting-edge technologies with local customers and provide great services for a broader customer base," Pal added.

"The delivery centre in Pune will focus on customers embracing digitization including leading Indian and global telco operators, insurance and finance institutions, as well as consumer goods companies - most of them operating on a global scale. It plans to double its headcount in the next two years," the company said.