Vodafone Takes Cisco's Help in a Bid to Reduce Call Drops

At a time when telecom companies are under fire for call drops, Vodafone India on Wednesday said it has deployed Cisco's Self Optimising Network (SON) technology to deliver superior mobile experience, improve voice call quality and reduce dropped calls.

Vodafone said it expects Cisco SON would optimise its existing sites and streamline the process of adding new sites to its fast growing network.

"Vodafone India has already deployed SON over a third of its network. Deployment will continue until the entire network is SON-enabled," a company statement said in Kolkata.

Vodafone is also currently rolling out 4G services in phases.

Benefits from the network include improved voice call quality, reduced dropped calls, higher data speed, better accessibility, lower network congestion and lower operational cost, the company said.

"This initiative follows our strategy and commitment to deliver an enhanced and differentiated customer experience. We are confident... Cisco will help us delight our users with a great quality of both voice and data services," Vodafone India Director of Technology Vishant Vora said.