OnePlus 8 Pro HD Playback Issue Fix Coming in Late June, Company Reveals

Some OnePlus 8 Pro users noticed that the phone’s DRM security level was downgraded to L3 from L1 after OxygenOS 10.5.5 update.

Advertisement
By Vineet Washington | Updated: 3 June 2020 10:39 IST
Highlights
  • OnePlus says HD streaming fix will come by late June
  • Some OnePlus 8 Pro users are unable to watch HD content on Netflix
  • OnePlus 8 Pro DRM has been reportedly downgraded

OnePlus 8 Pro has a 6.78-inch QHD+ display

Some OnePlus 8 Pro users have been plagued with an HD streaming issue for over a month now. A bit late but the company has acknowledged the issue and shared a timeline for the fix. OnePlus says it is working on a fix for the HD streaming issue and will release an update by late June. The HD streaming issue essentially restricts apps like Netflix and Amazon Prime Video to stream content at standard-definition (SD) despite the OnePlus 8 Pro being more than capable of HD streaming.

In a statement to Gadgets 360, OnePlus acknowledged the issue and said, “This is a known issue affecting a limited number of devices. We are working on an OTA to resolve this in late June”.

While the statement from OnePlus does not give an exact date for the fix or explain why this problem is occurring in the first place, the company knows about the issue and is working on it. It also states that the issue is being faced by a limited number of users that means not all OnePlus 8 Pro owners are affected by this. However, those who are unable to watch HD content on Netflix on their OnePlus 8 Pro will have to wait till late June. Interestingly, this issue seems to be limited to OnePlus 8 Pro users and not the OnePlus 8.

Advertisement

OnePlus 8 Pro users first took to its forums in early May to point out this HD streaming issue that makes the phone unable to play content in high-definition on Netflix and other popular streaming services. This issue cropped up after the OxygenOS 10.5.5 update and, as per the users on the forums, has something to do with Widevine DRM (Digital Rights Management).

Advertisement

Widevine is Google's DRM technology to prevent piracy of content and securely distribute video content to devices as per the rules defined by the content owners.

Advertisement

Some users spotted that after the 10.5.5 update, OnePlus 8 Pro phones were downgraded to Widevine DRM security level L3 from L1. This L3 security level prevents phones from streaming HD and HDR content from various services. As to why the OnePlus 8 Pro phones were downgraded is a mystery.

Fortunately, the company is working on a fix and will release an OTA (over-the-air) update by late June and hopefully the problem will be fixed for all OnePlus 8 Pro users affected by it.


Is Mi 10 an expensive OnePlus 8 or a budget budget S20 Ultra? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts or RSS, download the episode, or just hit the play button below.

 
REVIEW
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Excellent build quality, IP68 rating
  • Bright, fluid display
  • Very good rear cameras
  • Solid overall performance
  • Great battery life
  • Fast wireless charging
  • Bad
  • Selfie camera could be better
  • Excessive rear camera bulge
 
KEY SPECS
Display 6.78-inch
Processor Qualcomm Snapdragon 865
Front Camera 16-megapixel
Rear Camera 48-megapixel + 8-megapixel + 48-megapixel + 5-megapixel
RAM 8GB
Storage 128GB
Battery Capacity 4510mAh
OS Android 10
Resolution 1440x3168 pixels
NEWS

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.

Advertisement

Related Stories

Popular Mobile Brands
  1. Samsung Galaxy S24 Ultra Deal Revealed Ahead of Amazon GIF Sale
  2. Xiaomi Announces Offers on These Products Ahead of Amazon, Flipkart Sales
  3. iQOO 15 Design Leak Reveals Colour-Changing Panel: See Benchmark Scores
  4. Amazon Sale 2025: Check Top Deals on These iQOO Smartphones
  5. Nothing Ear 3 With 'Super Mic' Feature, Up to 45dB ANC Launched: See Price
  6. DJI Mini 5 Pro With 1-Inch Camera Sensor Launched at This Price
  7. Garmin Venu 4, Instinct Crossover AMOLED Debut With New Lifestyle Logging Feature
  8. Smart Glasses to Quest 3 Features: Everything Announced at Meta Connect 2025
  9. Honor May Equip These Foldable, Flagship Phones With 200-Megapixel Cameras
  1. Microsoft's Xbox Full-Screen Experience Leaks on Other Windows Handhelds Ahead of ROG Xbox Ally Debut
  2. Cellecor Comet CBS-05 Pro Bluetooth Speaker Launched in India: Price, Features
  3. Samsung Galaxy S24 Ultra, Galaxy S24 FE, Galaxy A55 5G and More to Go on Sale With Discounts During Festive Season
  4. Coinbase Urges US DOJ Action as SEC Mulls Dropping Lawsuit Against Crypto Exchange
  5. Vivo V60 Lite 4G Design, Specifications Leaked; Tipped to Launch With Snapdragon 685 SoC, 6,500mAh Battery
  6. Nothing Ear 3 Launched With Super Mic Feature, Up to 45dB Active Noise Cancellation: Price, Features
  7. Nvidia Bets Big on Intel With $5 Billion Stake and Chip Partnership
  8. Samsung Project Moohan XR Headset Launch Reportedly Postponed to October
  9. Samsung Galaxy S25 Series' Android-16-Based One UI 8 Update Rollout Expands to India
  10. Xiaomi Announces Festive Offers on Redmi Note 14 Series, Xiaomi Pad 7, QLED TVs and More
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2025. All rights reserved.