Google Pixel 2, Pixel 2 XL Hit by Heating and Battery Issues After February Update, Some Users Report

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By Sumit Chakraborty | Updated: 17 February 2018 15:23 IST
Highlights
  • Pixel 2/ XL users reporting poor battery life and phones running warm
  • Pixel 2 users have complained on Reddit and Google Forums
  • Issue seems to have come with Google's February security update

Google's troubles with its Pixel smartphone range haven't yet come to an end, as some Pixel 2 and Pixel 2 XL users are reporting their handsets are heating up, while some are also experiencing problems with battery life. The issue appears to have arrived after installing Google's February Android security patch. Several users have been complaining about the Pixel 2 smartphones getting warmed up and battery draining significantly quicker, on Reddit and Google forums.

As per the Reddit posts on the issue, users have been affected in various ways. While a few people have reported both the issues affecting them, some claimed to have experienced only one of them. A user posted: "It gets fairly warm almost instantly after starting to use it, within about a minute or so of anything really. Anyone got any advice? Battery life seems unaffected." Many users agreed to have faced the same problems with their handsets. Another user said, "My battery should not be at 40 percent from less than an hour of screen on time with no new apps at all."

Users have also reported, in Google's Pixel User Community, that their Pixel 2 devices are facing problems ever since they installed Google's February Android security patch. Interestingly, some users have claimed that the handsets have the same issues in safe mode, which essentially means that there are fewer chances of any third-party apps being the reason.

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The newest problem notably emerges just a month after some Google Pixel 2 XL users had reported a volume flaw that reduced the sound level of audio clips sent through messaging apps such as Google Allo, Instagram, and Telegram. Before that, some Pixel 2 and Pixel users in December had complained about a connectivity flaw with mesh routers.

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While it is not clear exactly what is causing the recent heating issue, Google has not officially offered any statement in the matter. Hopefully, the issue is something that the company will fix in the March security patch.

 
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KEY SPECS
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RAM 4GB
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REVIEW
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
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  • Ergonomic design
  • Great cameras
  • Intelligent software features
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KEY SPECS
Display 6.00-inch
Processor Qualcomm Snapdragon 835
Front Camera 8-megapixel
Rear Camera 12.2-megapixel
RAM 4GB
Storage 64GB
Battery Capacity 3520mAh
OS Android 8.0.0
Resolution 1440x2880 pixels
NEWS
VARIANTS

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