Canadian company RIM, the manufacturers of BlackBerry device, has told the United States that there are solutions available on a country-to-country basis to address security concerns regarding its service.
Research In Motion (RIM) officials conveyed the message to the US State Department at a meeting on Monday.
Following the concerns being raised by countries like India, the UAE and Saudi Arabia, the United States is in discussion with both RIM officials and these countries on the security related issues and uninterrupted access to the BlackBerry devices by people across the globe.
"It was very helpful for RIM officials to help us understand their global perspective. They indicated that their services are offered in almost every country in the world.
There might be a handful that they do not have a presence," State Department spokesman P J Crowley told reporters at a daily news conference.
"So they were giving us that kind of global perspective on the issues that have been raised in negotiations with multiple countries. They did not go into details of any specific negotiation," he said.
"It was very useful for us and I think at the end of the meeting, their perspective was that they believe that there are, again broadly speaking, solutions available that on a country-by-country basis can satisfactorily address and balance the regulatory security and access issues that are at stake," Crowley said.
The US and RIM recognise that there were a range of interests and it is important to balance these competing interests, the senior official added.