IBM putting Watson to work in health insurance

Advertisement
By Associated Press | Updated: 5 June 2012 01:53 IST
Highlights
  • The IBM Watson is being tapped by one of the nation's largest health insurers to help diagnose medical problems and authorize treatments.
Enough with the fun and games. Watson is going to work.

IBM's supercomputer system, best known for trouncing the world's best "Jeopardy!" players on TV, is being tapped by one of the nation's largest health insurers to help diagnose medical problems and authorize treatments.

WellPoint Inc., which has 34.2 million members, will integrate Watson's lightning speed and deep health care database into its existing patient information, helping it choose among treatment options and medicines.

"This very much fits into the sweet spot of what we envisioned for the applications of Watson," said Manoj Saxena, general manager of an IBM division looking at how the computer can be marketed.

Lori Beer, an executive vice president at Indianapolis-based WellPoint, agreed.

"It's really a game-changer in health care," she said.

The WellPoint application will combine data from three sources: a patient's chart and electronic records that a doctor or hospital has, the insurance company's history of medicines and treatments, and Watson's huge library of textbooks and medical journals.

IBM says the computer can then sift through it all and answer a question in moments, providing several possible diagnoses or treatments, ranked in order of the computer's confidence, along with the basis for its answer.

"Imagine having the ability within three seconds to look through all of that information, to have it be up to date, scientifically presented to you, and based on that patients' medical needs at the moment you're caring for that patient," said WellPoint's chief medical officer, Dr. Sam Nussbaum.

Saxena said the WellPoint application would likely be accessed from an ordinary computer or handheld device.

Beer said patients needn't worry that Watson will be used to help insurers deny benefits. If a doctor veers from Watson's diagnosis or treatment recommendations, the insurer would have a clinician review the case like it currently does. It won't base a claim decision solely on Watson.

"Ultimately the goal here is not denying treatment but getting people to the right care," Beer said, adding that Watson was not designed to replace humans.

Beer said WellPoint is trying to offer care providers a tool that helps lead to better treatment outcomes, which is what the insurer wants to base reimbursement on in the future.

Nussbaum said a pilot program will be rolled out early next year at several cancer centers, academic medical centers and oncology practices.

WellPoint is the nation's largest publicly traded health insurer based on enrollment. It operates Blue Cross Blue Shield plans in 14 states, including New York and California.

Neither party would say how much Armonk, N.Y.-based IBM is being paid. Saxena said it's the first money Watson has earned for the company; the $1 million it won on "Jeopardy!" earlier this year was given to charity.

Watson's next jobs will probably also be in health care, but financial services and public safety applications are on the horizon, Saxena said.

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Further reading: IBM Watson, medical problems
Advertisement

Related Stories

Popular Mobile Brands
  1. Xiaomi Confirms the Redmi K90 Ultra Will Launch in China Soon
  2. 007 First Light Review: Licence to Thrill
  3. Tecno Spark 50 Pro Unveiled With Helio G100 Ultimate, Sony LYT-600 Camera
  4. Redmi Turbo 5 vs Motorola Edge 70 Pro vs Samsung Galaxy A37 5G Compared
  5. Athiradi OTT Release Date: When and Where to Watch it Online?
  6. Redmi Turbo 5 With 7,540mAh Battery Arrives in India at This Price
  7. Oppo Reno 16 Series Bags European Certification, Might Launch Globally Soon
  8. Lenovo Tab Plus Gen 2 Launched With JBL Speaker System
  9. Drishyam 3 OTT Release Date: When and Where to Watch Mohanlal's Crime Thriller Online?
  10. Samsung Galaxy Z Fold 8 Arrives on the US FCC Database With This Chipset
  1. Samsung Galaxy Z Fold 8 Listed on US FCC Database With Snapdragon Chipset
  2. Spotify Upgrades Collaborative Playlists Feature With Emoji-Based Reactions for Tracks
  3. Huawei Patent Document Describes 'Vertical' Trifold Smartphone With Two Hinges
  4. US Regulator Urges FDIC for Better Coordination on Crypto, Blockchain Risks
  5. Lenovo Tab Plus Gen 2 Launched With Dimensity 7400 SoC, JBL Speaker System: Price, Specifications
  6. Commodore Callback 8020 Flip Phone With Sailfish OS Unveiled as 'Digital Detox' Smartphone
  7. WhatsApp Said to Be Developing View-Once Text Messages Feature for iOS App
  8. Oppo Reno 16 Series Key Features Revealed via European Certifications Ahead of Global Debut
  9. Redmi Turbo 5 vs Motorola Edge 70 Pro vs Samsung Galaxy A37 5G: Price in India, Specifications Compared
  10. Pudgy Penguins to Discontinue 'Pudgy Party' Mobile Game in Favour of New Web Based Game
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.