Delta Airlines sued over mobile app privacy policy

Advertisement
By Associated Press | Updated: 7 December 2012 12:04 IST
California sued Delta Airlines Inc. on Thursday, alleging the Atlanta-based company is breaking state law by not warning users that the airline is collecting sensitive information each time customers contact the company on its "Fly Delta" mobile application.

Attorney General Kamala Harris filed the suit in San Francisco Superior Court in the first legal test of the state's 8-year-old Online Privacy Protection Act.

California is the only state with such a law, which requires companies to prominently notify users of their mobile apps about what personally identifiable information is being collected and how it will be used.

Advertisement

Harris says the company missed a 30-day window to comply with the privacy law on its "Fly Delta" app, which is designed for use on smartphones and other mobile devices. Customers can log on to check in for a flight, review reservations, book flights and pay for checked baggage.

The lawsuit alleges the site lacks privacy warnings even though it collects the customer's full name, telephone number, email and mailing address, along with more sensitive information like birth dates and credit card numbers.

Advertisement

Delta spokesman Anthony Black said company policy prohibits him from commenting on pending litigation.

Harris, a Democrat, is seeking an injunction barring Delta from distributing the application until it posts a privacy policy. She is asking for a penalty of up to $2,500 for each violation, though the lawsuit leaves it up to a judge to determine what constitutes a violation.

Advertisement

"California law is clear that mobile apps collecting personal information need privacy policies, and that the users of those apps deserve to know what is being done with their personal information," Harris said in a statement announcing the lawsuit.

Harris previously reached an agreement with seven companies to warn users about their privacy policy in a consistent, prominent way before consumers download the mobile application. The companies agreeing to comply with California's law are Amazon, Apple, Facebook, Google, Hewlett-Packard, Microsoft, and Research in Motion.

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Advertisement
Popular Mobile Brands
  1. Best Phones Under Rs. 70,000 With Telephoto Cameras in India
  2. Best Gaming Phones Under Rs. 80,000 in India
  3. WhatsApp Is Testing an iOS-Like Appearance for Its Android App
  4. Vivo X Fold 6 India Launch Could Take Place 5 Days After Global Debut
  5. Apple's iPad 12 Expected to Get A19 Chip and Apple Intelligence Support
  1. Apple Working on a New Vision Pro, Launch Could Be Years Away: Mark Gurman
  2. Oppo Find X10 Global Model Spotted on Geekbench With Dimensity 9600M and 12GB RAM
  3. Apple iPad 12 Specifications Leak With A19 Chip, 8GB RAM and More: What You Need to Know
  4. Vivo X Fold 6 India Launch Date Tipped; May Come in Two Colour Options, Storage Variants
  5. WhatsApp Said to Be Testing iOS-Like Appearance for Android With Floating Navigation Bar
  6. Magic Eden Investigates Possible Exploit After NFTs Move for 0 ETH
  7. Amazon Great Indian Festival 2026: Early Deals Are Now Live on OnePlus N6x, iQOO Z10 Lite 5G, and More
  8. Marking 12 Years of Make in India, Gov't Targets the Brains Inside Our Smartphones
  9. Google Photos Update Brings Redact Tool, Moods and AI Wardrobe
  10. Halo Studios Reportedly Has Around 30 Employees Left After Layoffs as Activision Takes Charge of Franchise
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.