Alibaba Reports Slowest Revenue Growth Since Going Public as Competition Bites

The slowing Chinese economy has also taken a toll on the company as consumers cut back discretionary spending.

Advertisement
By Reuters | Updated: 25 February 2022 14:58 IST
Highlights
  • Alibaba's revenue is hit by a drop in sales and intensifying competition
  • Customer management revenue has decreased since the company's IPO
  • Customer management revenue made up 41 percent of Alibaba's total revenue

Customer management revenue fell 1 percent year-on-year

Chinese e-commerce giant Alibaba reported on Thursday its slowest quarterly revenue growth since going public in 2014, hit by a drop in sales at its core business segment and intensifying competition. The slowing Chinese economy has also taken a toll on the company as consumers cut back discretionary spending.

Alibaba said group revenue rose about 10 percent in October-December 2021 to 242.6 billion yuan (roughly Rs. 289,348 crore), marking the first time quarterly sales growth has fallen below 20 percent. Analysts on average had expected revenue of 246.37 billion yuan (roughly Rs. 29,425,447 crore), according to Refinitiv data.

Advertisement

Customer management revenue, a key metric which tracks how much money merchants spend on ads and promotions on Alibaba's sites, fell 1 percent year-on-year. That marks the first time revenue for the segment, which made up 41 percent of Alibaba's total revenue, has decreased since the company's IPO.

Speaking on an investor call, deputy chief financial officer, Toby Xu said the drop was caused in part by lowering merchant fees amid the slowing economy.

Advertisement

During China's annual Singles' Day promotional event last November, the company recorded gross merchandise value growth of 8.5 percent, a record low.

© Thomson Reuters 2022


Can Realme 9 Pro and 9 Pro+ win their respective segments? We discuss this on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
Affiliate links may be automatically generated - see our ethics statement for details.
 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Further reading: Alibaba, IPO
Advertisement

Related Stories

Popular Mobile Brands
  1. Save The Tigers 3 OTT Release: Priyadarshi, Abhinav Gomatam Return With a Fun Fantasy
  2. Dhurandhar 2: The Revenge Now Available for Streaming on Netflix
  1. IceCube Traces High-Energy Neutrino to Distant Starburst Galaxy
  2. Dhurandhar 2: The Revenge Now Available for Streaming on Netflix: Everything You Need to Know
  3. Save The Tigers 3 OTT Release: Where to Watch the Telugu Comedy Drama Online
  4. Mareechika OTT Release: Where to Watch the Telugu Mystery Crime Thriller Online?
  5. Ginny Wedss Sunny 2 Out on OTT: Where to Stream This Romantic Comedy Drama Online
  6. Redmi K90 Ultra Roundup: Launch Date, Expected Price, Specifications
  7. JWST Watches HD 80606 bExoplanet Heat Up by 1,100 Degrees in Hours
  8. Reliance's Jio Platforms Files for Record $4 Billion IPO
  9. Nothing Teases Launch of Mysterious New “b” Product Series in India
  10. WhatsApp Begins Testing Online Indicator, New Feature to Manage Chat Backups on Android
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.