ONDC, Amazon’s SmartCommerce Services to Empower India’s Small Retailers, Buyers

This partnership marks Amazon’s first collaboration with the ONDC.

Advertisement
Written by Radhika Parashar, Edited by Richa Sharma | Updated: 24 February 2023 18:24 IST
Highlights
  • SmartCommerce is an Amazon Web Services (AWS)-powered SaaS
  • ONDC is a private non-profit company overseen by Indian government
  • India aims to digitise retailers to boost its Make in India initiative

Amazon aims to digitise 10 million MSMEs by the year of 2025

Photo Credit: Reuters

Amazon has announced a partnership with India's Open Network for Digital Commerce (ONDC) on Friday, February 24. This teaming-up is aimed at providing small retailers and day-to-day buyers with Amazon's SmartCommerce services. ONDC is a private non-profit company overseen by the government of India. Meanwhile, the SmartCommerce is an Amazon Web Services (AWS)-powered suite of software as a service (SaaS) product that enables MSMEs in India to build and scale their business.

This partnership marks Amazon's first collaboration with the ONDC. The e-commerce giant will also provide its logistics service to small and medium business owners who aim to expand the sale of their products around the world.

“Amazon has a definite roadmap to being a part of the ONDC network and is taking its first step in coming in as the logistics partner in the ONDC network,” said T Koshy, MD & CEO of ONDC, in a prepared statement.

Advertisement

The partnership aims to make the engagement of Indian merchants with the e-commerce space smooth and seamless.

Advertisement

India, under its Make in India initiative, has been bullish on promoting homegrown brands around the world to compete with the likes of international labels across sectors.

Earlier this month, Narayan Rane, India's minister of micro, small, and medium enterprises (MSMEs), announced that the ministry would work alongside Amazon to enhance production in the country and take quality goods to the people at an affordable price.

Advertisement

“Amazon's vision and commitment for India is closely aligned with ONDC's objectives of digitally enabling small businesses and providing convenience and choice to customers across the country. We remain committed to be being a catalyst for India's digitisation efforts throughout the economy,” said Manish Tiwary, Country Manager, India Consumer Business, Amazon India.

The e-commerce platform aims to digitise 10 million MSMEs by the year of 2025.

Advertisement

Back in January 2020, Amazon founder Jeff Bezos visited New Delhi to flag off the ‘Amazon Smbhav' conclave.

At the time, Bezos had announced an investment of $1 billion (roughly Rs. 8,300 crore) focussed on providing digital onboarding for Indian merchants.


After facing headwinds in India last year, Xiaomi is all set to take on the competition in 2023. What are the company's plans for its wide product portfolio and its Make in India committment in the country? We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
Affiliate links may be automatically generated - see our ethics statement for details.
 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Advertisement

Related Stories

Popular Mobile Brands
  1. Xiaomi Pad 8 Launched in India With Snapdragon 8s Gen 4 SoC, 9,200mAh Battery
  2. Poco X8 Pro, Poco X8 Pro Max to Launch on This Date
  3. Anthropic Introduces Agentic Code Review Tool to Claude Code
  4. Apple Smart Home Display Could Launch Later This Year as Siri Faces Delay
  5. Vivo X300s Expected to Launch Soon as Company Executive Reveals Key Features
  6. Vivo V70 FE Arrives With a 7,000mAh Battery: See Price, Specifications
  7. Realme Note 80 Debuts With a 6,300mAh Battery, 6,74-Inch Screen: See Price
  8. Poco C85x 5G Key Features Revealed a Day Ahead of Launch in India
  9. Samsung Galaxy M17e 5G India Launch Set for March 17: Features
  10. iQOO Z11 Teased With 165Hz Display, 9,020mAh Battery; China Launch Expected Soon
  1. Bitcoin Rises Above $70,000 as Crypto Rally Offers Temporary Market Stability
  2. Poco C85x 5G Launched in India With 6,300mAh Battery, 32-Megapixel Camera: Price, Specifications
  3. EA Lays Off Workers Across Battlefield Studios Despite Battlefield 6's 'Record Breaking Success'
  4. Google Pixel 11 Pro Fold Could Launch With a Redesigned External Camera Module, Leaked Renders Suggest
  5. Anthropic Introduces Agentic Code Review Tool to Claude Code
  6. Xiaomi Pad 8 Launched in India With Snapdragon 8s Gen 4 SoC, 9,200mAh Battery: Price, Features
  7. iQOO Z11 Teased With 165Hz Display, 9,020mAh Battery; China Launch Expected Soon
  8. Apple Reportedly Assembled 25 Percent of 230 Million iPhone Units in India in 2025
  9. Apple Said to Finalise iPhone 18e Plans With Dynamic Island Upgrade and 2027 Launch Window, Tipster Claims
  10. Apple Reportedly Delays Smart Home Display Due to Unfinished AI Features; iPhone 18 Pro to Bring New Siri
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.