Facebook to Reimburse Some Advertisers After Discovering Bug

Advertisement
By Reuters | Updated: 17 May 2017 11:08 IST

Facebook Inc said on Tuesday it would refund some advertisers after finding a bug that wrongly attributed video carousel ad clicks as clicks to the advertisers' websites.

When users tried to expand and watch the video carousel on the mobile web browser, the bug inadvertently directed the click to the advertiser's website, leading to incorrect billing, the company said in a blog post on Tuesday.

Advertisement

A video carousel ad format shows images and links within a single ad unit and also has a button that directs users to websites.

The company said it had fixed the bug, which was not found on the desktop version or the mobile app.

The impact from a billing perspective was 0.04 percent of ad impressions, Facebook said.

Facebook in September apologised for an error in the way it measured a key metric of video viewership that significantly amplified users' viewing times on its platform.

Advertisement

© Thomson Reuters 2017

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Further reading: Facebook, Facebook Live, Social, Apps
Advertisement

Related Stories

Popular Mobile Brands
  1. Apple Brings Back Card Payments for App Store, iCloud Transactions in India
  2. iPhone 18 May Receive RAM Boost to Handle Apple Intelligence Better
  3. Vivo Y500 4G Makes Global Debut With an 8,100mAh Battery: See Price
  4. Samsung Galaxy Z Fold 8 Series Could Ship With This Notable Display Upgrade
  1. Apple Brings Back Card Payments for App Store and iCloud Transactions in India After Five Years
  2. Samsung Galaxy Z Fold 8 Series Tipped to Launch With a New Hinge to Minimise Display Crease
  3. Huawei Mate X8 Display, Camera Details Leaked Online; Mate XT 2 and Mate X8 Said to Launch With Kirin Processor
  4. Redmi Said to Be Working on 7-Inch 'Performance' Smartphone
  5. Bitcoin Trades Near Two-Week High as Crypto Investor Sentiment Improves
  6. iOS 27 System Prompt Reportedly Hints at Apple’s New Smart Wearable With Two Cameras
  7. Xiaomi Civi Series Discontinued With No Next-Generation Model Planned, Claims Tipster
  8. Apple’s Foldable iPhone to Hit Shelves Later Than Anticipated Due to ‘Manufacturing Challenges’, Analyst Claims
  9. Samsung Galaxy F70 Pro Bluetooth SIG Listing Suggests Its Launch Might Be Right Around the Corner
  10. iPhone Air 2 Design Leaked in New Renders That Point to Dual 48-Megapixel Cameras
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.