WhatsApp Now Lets Users See Data It Collects From Them: How to Download and View

Advertisement
By Sumit Chakraborty | Updated: 27 April 2018 17:33 IST
Highlights
  • The new feature is rolling out to WhatsApp Beta testers
  • You need to request for the data to get ready
  • Downloaded report contains contacts, profile photos, group names, etc

WhatsApp is allowing users to download the data it collects, in compliance with new EU data privacy rules coming into force next month. In wake of the Cambridge Analytica scandal, the popular messaging service owned by Facebook has rolled out the new feature, ahead of the European General Data Protection Regulation (GDPR) law that goes into effect 25 May. The Request Account Info feature is now available for Android beta users, and "will be rolling out to all users around the world on the newest version of the app," the company says.

Earlier this month, amid criticism over data abuse by Facebook, WhatsApp had reassured its users that their data and communications are secured with end-to-end encryption, nobody in between can read messages and listen to calls - not even WhatsApp itself. The company had said that it collects very little data, but speculations suggested that metadata about whom you are talking to, and how often, could still be mined.

With the 'Request your account information' feature, WhatsApp is allowing users to request and export a report of their account information and settings, such as contacts, profile photos, and groups, which can be accessed and ported to another app. The report does not include users' messages. For that, you can export the chat history to your email.

Advertisement

The latest WhatsApp feature is now rolling out to Android beta users. To use the feature, you need to be a WhatsApp beta tester and have the updated app (v2.18.128) installed on the smartphone. If you are looking to join the WhatsApp beta, here are the requisite steps.

Now, open the WhatsApp app and go to Settings. It is available in the three-dotted menu button at the top right corner. Once there, go to Account. Here, you will get a Request account info option. Now, tap on the Request report button. Once clicked, the screen should update to Request sent.

WhatsApp says, your report will be available roughly 3 days after the date requested. In our experience, we received it within the hour, Users can refer to the Ready by date when waiting for their report. It is worth noting that certain actions such as deleting your account, changing your number or handset, or re-registering your account, will cancel the request.

Advertisement

When WhatsApp is ready with your report, it will send a notification to your smartphone stating Your account info is ready to download. Also, the Request account info screen will now tell you how much time - a 1-month window - you have left to download the report, before WhatsApp deletes it from the server.

Advertisement

To download your report, go to Settings > Account > Request account info > Download report. This will automatically download a ZIP file in your handset. The file contains an HTML file that is easy to read and a JSON file that can be ported to another app. Once the report is downloaded, users will have to select Export report, as you will not be able to view the downloaded report within WhatsApp. You will have to export the report to a third-party app. You can also permanently delete the downloaded copy from your smartphone, but it will not delete any of your account's data.

To recall, Facebook, as well as Instagram, have already rolled out similar features on their platform, where you can export your photos, videos, profile, info, comments, and more.

 

Catch the latest from the Consumer Electronics Show on Gadgets 360, at our CES 2026 hub.

Advertisement

Related Stories

Popular Mobile Brands
  1. OTT Releases of the Week (Jan 12 - Jan 18): Taskaree, 120 Bahadur, and More
  2. Top Deals on OnePlus Smartphones During the Amazon Great Republic Day Sale
  3. Redmi Note 15 Pro, Note 15 Pro+ 5G Could Launch in India on This Date
  4. Here's How Much the Vivo X200T Could Cost in India: See Expected Specs
  5. Amazon Great Republic Day Sale Is Live: Best Offers Today
  6. OnePlus 15T Launch Timeline, Chipset Details Leaked
  7. NASA Says the Year 2025 Almost Became Earth's Hottest Recorded Year Ever
  8. Amazon Great Republic Day Sale: Top Deals on Smartwatches Under Rs. 10,000
  9. After ChatGPT Translate, Google Brings New Open-Source Translation Models
  1. Lava Blaze Duo 3 India Launch Date Announced; Colour Options Teased Ahead of Debut
  2. Resident Evil Requiem Gets New Leon Gameplay at Resident Evil Showcase
  3. After ChatGPT Translate, Google Releases Multiple Open-Source Translation Models
  4. Realme Buds Clip India Launch Timeline Confirmed: Expected Specifications, Features
  5. NASA's James Webb Space Telescope Might Have Spotted Hidden Supermassive Black Holes
  6. Amazon Great Republic Day Sale: Top Laptop Deals Under Rs. 40,000
  7. OnePlus 15T Launch Timeline, Chipset Details Leaked: Expected Specifications, Features
  8. Vivo X200T Price in India, Design, Key Specifications Tipped Ahead of Launch
  9. India Becomes World’s Second Largest 5G Base with 400M+ Users, Says Union Minister Jyotiraditya Scindia
  10. Instagram Will Now Let You Dub and Lip Sync Reels Into Five Indian Languages
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.