Twitter Appointed Officers in Compliance With New IT Rules, Centre Tells Delhi High Court

Twitter had earlier said the appointed persons will work on a full-time basis and are fully capable of performing the functions in terms of the law.

Advertisement
By Press Trust of India | Updated: 24 September 2021 16:06 IST
Highlights
  • The court had on August 10 directed the Centre to file a short affidavit
  • The SSMI has to enable a mechanism that provides a unique ticket number
  • IT Rules seek to regulate dissemination and publication of content

The Centre had said in its affidavit that Twitter failed to comply with India's new IT Rules

The Centre has informed the Delhi High Court that Twitter has appointed Chief Compliance Officer (CCO), Resident Grievance Officer (RGO), and Nodal Contact Person in compliance with the new IT Rules.

The Ministry of Electronics and Information Technology (MEITY), in a short affidavit, said Twitter has acknowledged that the personnel (CCO, Nodal Contact Person, and RGO) are appointed as the company's employees and not as ''contingent workers''.

“Twitter has provided the names of the said appointed personnel and their respective positions also.

Advertisement

The said affidavit (of Twitter) mentions their employment start date as August 4, 2021. Twitter has further enclosed their employment contracts along with the said affidavit as proof of such appointments,” the ministry said.

The court had on August 10 directed the Centre to file a short affidavit in response to Twitter's affidavit in which the company had shown compliance with IT Rules.

“I submit that Twitter has appointed the personnel in compliance to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 hereinafter referred as IT Rules, 2021,” N Samaya Balan, working as Scientist-E in the Cyber Law Group with the MEITY, said in the affidavit.

Advertisement

Justice Rekha Palli, who was hearing a petition alleging non-compliance of IT Rules by the US-based microblogging site, is scheduled to hear the matter on October 5.

The Centre's affidavit further said the IT Rules, 2021 is “a law of the land” and Twitter is “mandatorily required to comply with the IT Rules 2021 in its entirety”.

Advertisement

“Any non-compliance amounts to a breach of the provisions of the IT Rules, 2021 thereby leading to Twitter losing its immunity conferred under section 79(I) of the IT Act, 2000.

“The exemptions conferred on intermediaries under section 79(I) is a conditional exemption subject to the intermediary satisfying the conditions under sections 79(2) and 79(3). Further, as per rule 7, failure to observe the IT Rules, 2021 will result in the non-applicability of Section 79(1) of the IT Act, 2000 to such an intermediary and the intermediary shall become liable for any punishment under any law for the time being in force in respect of the offending content,” it said.

Advertisement

It further said that the IT Rules, 2021 also mandate that a Significant Social media Intermediary (SSMI) must have a physical contact address in India published on its public platforms, to receive communications addressed to it.

The SSMI has to enable a mechanism that provides a unique ticket number for every complaint or grievance, which enables the complainant to track the status of such complaint or grievance as per the rule and Twitter is also responsible to submit compliance reports as mandated in the IT Rules, it said.

The Centre had earlier told the court that Twitter was prima facie in compliance with the new IT Rules by appointing the officers permanently.

Twitter had earlier said the appointed persons will work on a full-time basis and are fully capable of performing the functions in terms of the law.

On July 28, the court had expressed displeasure over Twitter appointing a contingent worker as CCO and said that the social media platform was in non-compliance with the new IT Rules.

The Centre had said in its affidavit that Twitter failed to comply with India's new IT Rules, which could lead to its losing immunity conferred under the IT Act.

Petitioner-lawyer Amit Acharya claimed that he came to know about the alleged non-compliance of IT Rules by Twitter when he tried to complain about a couple of tweets.

The Information Technology (Intermediary Guidelines and Digital Ethics Code) Rules, 2021 seek to regulate dissemination and publication of content in cyberspace, including social media platforms and were notified in February by the central government. 


This week on Orbital, the Gadgets 360 podcast, we discuss iPhone 13, new iPad and iPad mini, and Apple Watch Series 7 — and what they mean to the Indian market. Orbital is available on Apple Podcasts, Google Podcasts, Spotify, Amazon Music and wherever you get your podcasts.
Affiliate links may be automatically generated - see our ethics statement for details.
 

Catch the latest from the Consumer Electronics Show on Gadgets 360, at our CES 2026 hub.

Further reading: Twitter, IT Rules, CCO
Advertisement

Related Stories

Popular Mobile Brands
  1. Samsung Galaxy S26 Ultra May Arrive in Six Colourways
  2. Motorola Edge 70 Fusion Leak Reveals Full Specifications Ahead of Launch
  3. OnePlus Says India Operations 'Normal' Amid Claims of Internal Collapse
  4. Here's How Much the Motorola Signature Could Cost in India
  5. Top AIO PCs Deals for Your Home, Office in Amazon's Great Republic Day Sale
  6. Adobe Brings New Capabilities to Premiere Pro and After Effects
  7. OpenAI's Age Prediction System to Detect Underage Users Is Rolling Out
  8. Deals on Double Door Refrigerators During Amazon Great Republic Day Sale
  9. OpenAI's First Mystery Device Could Be an AI Audio Headset
  10. Oppo A6 5G Launched in India With 7,000mAh Battery at This Price
  1. Oppo Find X9 Ultra Design Spotted in Real-Life Images With Bigger Telephoto Kit
  2. OpenAI’s First Mystery AI Device Is Reportedly an Audio Headset, Not an AI Pen
  3. Motorola Signature Price in India Tipped Ahead of January 23 Launch in India: Expected Specifications
  4. Retta Thala Now Streaming on Prime Video: What You Need to Know About This Tamil Crime Thriller
  5. OpenAI’s Age Prediction System to Detect Underage ChatGPT Users Is Now Rolling Out
  6. Life Is Strange: Reunion Officially Announced, Launch Set for March 26
  7. Moto G67, Moto G77 Chipset, Memory and Camera Specifications Leaked, Could Launch Soon
  8. Redmi Turbo 5 Max Charging Details Revealed as Pre-Reservations Begin Ahead of China Launch
  9. OnePlus Says India Operations ‘Normal’ Amid Claims of Internal Dismantling
  10. Samsung Galaxy S26 Ultra May Arrive in Six Colourways, Tipster Claims
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.