HP Fixes Vulnerability in Its Controversial 'Touchpoint Analytics' Bloatware PC App

HP desktop and laptop owners were advised to follow instruction details in the company's security advisory.

Advertisement
By Indo-Asian News Service | Updated: 14 October 2019 18:22 IST

HP has issued a security advisory for its Touchpoint Analytics, which was said to be containing a security flaw that could let malware gain admin rights and take over vulnerable systems, as noted by security researchers from SafeBreach Labs.

HP has released updates this month to address the issue.

Advertisement

HP desktop and laptop owners were advised to follow instruction details in the company's security advisory and updated its Touchpoint Analytics client at their earliest convenience, ZDNet reported on Friday.

The researchers had found the security flaw in HP Touchpoint Analytics in July, according to the Tech republic.

Advertisement

Security researchers at SafeBreach said that they uncovered a new vulnerability which meant every version below 4.1.4.2827 was affected by what they found.

The HP Touchpoint Analytics app is falls under the category of bloatware which essentially a type of software that comes pre-installed on new devices.

Advertisement

The app's purpose is to collect diagnostics data about hardware performance and send the information back to the firm.

The app usually whitelisted and runs with admin rights on HP systems, to be able to access various details from software drivers and other hardware components.

Advertisement

According to Peleg Hadar, a security researcher with SafeBreach Labs, there is a way to hijack the application's normal mode of operation and load malicious DLL files to run rogue code with elevated privileges.

Hadar found that what security experts call a local privilege escalation (LPE), a type of vulnerability that's quite common in modern software, the ZDNet report added.

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Further reading: HP, Touchpoint Analytics
Advertisement

Related Stories

Popular Mobile Brands
  1. Best Gaming Phones Under Rs. 20,000 for BGMI in India: Poco X7 5G, Realme P3, More
  1. Best Air Purifiers Under Rs. 15,000 for Bedrooms in India
  2. Oppo May Expand Product Lineup With New Foldable Phone and Gimbal Camera
  3. Best Smartphones With 512GB Storage in India: Samsung Galaxy S26 Ultra, iPhone 18 Pro Max, More
  4. Xiaomi 18 Pro, Redmi Note 17 Aura India Launch Tipped for January 2027; Xiaomi 18T Could Arrive Later
  5. Bitcoin Firm Nakamoto Extends Debt Deal as Stock Valuation Takes a Hit
  6. Samsung Galaxy A18 5G Spotted on Bluetooth SIG Ahead of Expected Launch
  7. South Korea’s Upbit Pauses OSMO Deposits and Withdrawals After Network Failure
  8. Meta Muse AI Can Now Make Phone Calls to Businesses for Paid Subscribers
  9. Claude Meetings Launched in Beta for Team and Enterprise Subscribers: Features, Availability
  10. Redmi Note 18 Series Phone Reportedly Spotted on 3C Certification Site; Charging Speed Tipped
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.