Jio Acquiring Conversational AI Platform Haptik for Rs. 200 Crores: Report

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By Indo-Asian News Service | Updated: 29 March 2019 10:51 IST
Highlights
  • Haptik is one of world's largest conversational AI platforms
  • The transaction is expected to be completed this week
  • Haptik's partners and clients include Samsung, Goibibo, Amazon Pay

Reliance Jio is reportedly acquiring Haptik - one of the world's largest conversational Artificial Intelligence (AI) platforms - for over Rs 200 crore.

A report in Inc42.com late Thursday claimed that the transaction is expected to be completed this week.

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Citing a company document, the report claimed that "Reliance Jio Services and Haptik founders Aakrit Vaish and Swapan Rajdev have signed a Business Transfer Agreement".

When contacted, Haptik declined to give an official response on the report.

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Jio was yet to comment on the development.

Having grown 10 times in revenue in just one year, Haptik's partners and clients include Coca-Cola, HDFC Life, Samsung, Edelweiss Tokio, Goibibo, Amazon Pay, ClubMahindra, ICICI Bank and Tata Docomo, among others.

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Haptik was the first company to open source a conversation-based Entity Detection engine, and is patent pending on our unique bot to agent routing capabilities.

In April 2016, Times Internet led a Series B round of investment in Haptik, making it one of the most well-funded independent conversational AI companies in the world.

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Sensing the immense opportunity ahead, nearly 200 AI start-ups in India are today innovating and creating AI-based solutions for various industries.

Chatbots are slowly becoming the default customer support solution for most services and Mumbai-based Haptik is one such AI-based platform - building applications for consumers, publishers and enterprises.

More than 50 percent of Indian retail companies will be operating on AI by 2020, said PeopleStrong, a Software-as-a-Service (SaaS) HR technology and solutions company.

According to an Accenture analysis, AI has the potential to add $957 billion to India's economy in 2035.

 

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Further reading: Reliance Jio, Haptik, AI
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