WhatsApp Shares Your UPI Payments Data With Facebook

Advertisement
By Gopal Sathe | Updated: 10 April 2018 11:43 IST
Highlights
  • WhatsApp says it collects very little data on users
  • Your chats are encrypted and private
  • Payments data on the other had can be given to Facebook

In the wake of the Cambridge Analytica scandal that is currently rocking Facebook, privacy has finally become an issue that people are starting to care about. Perhaps that's why WhatsApp sought to distance itself from parent entity Facebook, to say it collects very little data and that every single message is end-to-end encrypted. However, a look through its terms and services shows that although your messages might be secure, WhatsApp is collecting a fair amount of data, and it is sharing some of this with Facebook.

In an earlier report, a WhatsApp spokesperson said it is not keeping track of the friends and family you have messaged. WhatsApp boasts of fully encrypted one-to-one communications, which means that your conversations should remain private, although metadata about whom you're talking to, and how often, can still be mined.

Advertisement

The popular messaging platform, which was acquired by Facebook in 2014, has 1.5 billion users globally and is one of the most popular mediums of instant messaging in India. Earlier this year, WhatsApp rolled out support for Unified Payments Interface (UPI), a payments platform in India that allows users to send money to a Virtual Payment Address (VPA) - like email IDs - which is linked to a bank account. The system is mediated through Payments Service Providers (PSPs), and WhatsApp acts as a platform to send transaction instructions to PSPs, which are then processed via the UPI.

As such, the responsibility for the transaction lies somewhere between your bank, and the PSP, according to WhatsApp's Payments terms of service. To carry out payments, WhatsApp needs to collect certain user information - specifically, payment transaction information. This includes the other person's VPA, the transaction amount, and also the date and time. And according to the WhatsApp terms - which, let's face it, all of us say 'Agree' to without reading - the information collected is shared with third-party service providers, including Facebook.

Here's the full sentence:

To send payment instructions to PSPs, maintain your transaction history, provide customer support, and keep our Services safe and secure, including to detect, prevent, or otherwise address fraud, safety, security, abuse, or other misconduct, we share information we collect under this Payments Privacy Policy with third-party service providers including Facebook.

Advertisement

WhatsApp says in its terms that it's not a licensed financial institution and is not responsible for UPI services, but despite that, to address "fraud, safety, security, abuse, or other misconduct," shares your information with Facebook.

Gadgets 360 reached out to WhatsApp on Monday to find out what data is shared with Facebook, and why payments data is being shared with the company. There has been no official response since.

Advertisement

For now though, it's a little worrying that Facebook is actively gathering your financial data. By being able to track how much money you're spending, how often, and where, it can be used to create even more detailed profiles of the sort that allegedly impacted the US elections, which affected most of Facebook's 2 billion users.

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Advertisement

Related Stories

Popular Mobile Brands
  1. iOS 27.2 Update: Six iPhone Apps Set to Get New Features Next Week
  2. Apple Music's New Branding Uses Vibrations to Turn Music Into Visuals
  3. Poco X8s With a 6,330mAh Battery Debuts at This Price
  4. Oppo Find X10 Pro Max Will Launch in India With This Flagship MediaTek SoC
  5. This Diwali, Upgrade to an NVIDIA RTX 50 Series Laptop, Get 6X More Frames From DLSS 4.5
  6. Infinix GT 50 Pro Gaming Bundle Revealed Ahead of October 27 India Launch
  7. Remember Karbonn? Brand Teases India Return With Rebel 5G
  1. iOS 27.2 Update to Reportedly Bring New iPhone Features Across Messages, Apple TV and More Apps
  2. Apple Music Gets a New Black-and-White Brand Identity Inspired by Sound, Liquid Glass
  3. GTA 6 Is Estimated to Have Generated $630 Million From Pre-Orders Already
  4. Infinix GT 50 Pro Gaming Bundle Revealed Ahead of October 27 India Launch
  5. Malaysia Rolls Out Tokenised Bond Platform for Around-the-Clock Settlement
  6. SBI Reports Suspected Data Exposure Affecting 3,897 Customer Records
  7. eMudhra Takes Remedial Action After Security Researcher Flags Weak Intermediate CA Keys
  8. Upbit Operator Dunamu Partners With MoonPay to Advance Stablecoin Payment Solutions
  9. Perplexity Computer for Mac Adds Local AI Mode for Pro, Max Subscribers
  10. Oppo Reno 17 Pro Camera, Display and Battery Specifications Surface Online Ahead of Expected Launch
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.