Apple Details How Users Can Identify Legitimate Emails to Prevent Phishing Scams

Advertisement
By Sumit Chakraborty | Updated: 28 February 2018 18:14 IST
Highlights
  • Apple says users get phishing emails that pretend to be from the company
  • Support document outlining how to identify emails released
  • Apple encourages users to forward suspicious email to the company

Phishing attacks via spoofed emails pose a great threat to people, including Apple device users. The phishing emails attempt to trick users into sharing private information by sending messages or links to websites that appear similar to Apple's portals. As a measure to curb such attacks, the Cupertino giant has shared new tips for users to protect themselves.

Apple informs that users get phishing emails that pretend to be from Apple, and ask them to click on certain links to get their account information. Some of the attackers send receipts for alleged purchases made on the App Store, iTunes Store, iBooks Store or for Apple Music, that the users didn't even make. Essentially, these emails pose as if they are official messages from the App Store.

Advertisement

As a response to phishing attempts, Apple has released a support document where it has outlined the best ways to identify legitimate emails from the App Store and iTunes Store. It has provided several things that you can check, and it is different from Apple's previous post on virus and phishing protection.

Apple says that if you receive emails about an App Store or iTunes Store purchase, and you are unable to gauge if it is real, you can look for a few things that can help confirm whether it is an official email. One of the primary things is to check if the purchase receipts include your current billing address, as scammers usually may not have access to that information. Apple has also detailed how users can also review their App Store, iTunes Store, iBooks Store, or Apple Music purchase history.

Advertisement

Additionally, Apple said that emails from the company will never request information like - Social Security Number, Mother's maiden name, Full credit card number, and/ or Credit card CCV code.

Users have been recommended to update their account or payment information only by accessing the Settings menu directly on their iPhone, iPad, or iPod touch; in iTunes or the App Store on the Mac, or , in iTunes on a PC.

Advertisement

Meanwhile, Apple is encouraging users who have received a suspicious email to forward it to the company. If you think you have already been targetted by a scammer, Apple has advised you to change your Apple ID password. Even to update passwords of the Apple ID used for purchases, users should go to Setting or its website.

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Further reading: Apple, App Store, App Store Sub
Advertisement

Related Stories

Popular Mobile Brands
  1. Alienware 15 Arrives on Flipkart: Is This the Ultimate Mid-Range Gaming Powerhouse?
  2. These Flagship Oppo Find X10 Series Phones Could Launch Soon in India
  3. TCL P80 Series, Tab A1 Series With NXTPAPER Displays Unveiled at IFA 2026
  4. Dreame Aqua20 Pro Ultra Roller X Complete Unveiled Alongside Leaptic Cube
  5. Pixel Watch 5 Stephen Curry Special Edition Now on Sale: Price, Features
  1. IFA 2026: Lenovo Unveiled New IdeaPad, Yoga and ThinkBook Laptops
  2. IFA 2026: Nvidia RTX Spark PCs, Local AI Tools Announced With October Launch Planned
  3. WhatsApp Reportedly Rolling Out Third-Party AI Agent Chats to Android Users
  4. Luna Band Now Available Globally: Check Price in India, Specifications and Features
  5. Pocket Bitcoin Data Breach Exposes Personal and Financial Information of 5,411 Customers
  6. Google Pixel Watch 5 Stephen Curry Special Edition Goes on Sale: Price, Features and More
  7. IFA 2026: Noise Master Buds Open With Sound by Bose Technology Unveiled
  8. Binance Warns of Phishing Scam Targeting Crypto Users With Fake Account Security Alerts
  9. Oppo Find X10 Pro Max, Find X10 India Launch Seems Imminent as Phones Appear on Certification Site
  10. Xiaomi Smart Band 11 Active Launched With Up to 21 Days of Battery Life; Smart Band 11 Price, Features Revealed
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.