• Home
  • Laptops
  • Laptops News
  • WannaCry Attacks: Microsoft Criticised for Not Offering Free Patches to 'Unsupported' Windows XP Users Earlier

WannaCry Attacks: Microsoft Criticised for Not Offering Free Patches to 'Unsupported' Windows XP Users Earlier

WannaCry Attacks: Microsoft Criticised for Not Offering Free Patches to 'Unsupported' Windows XP Users Earlier
Highlights
  • WannaCry ransomware affected devices in at least 150 countries on Friday
  • Windows XP OS was the main target that led Microsoft to release a patch
  • FT report says that a Windows update could have avoided the ransomware
Advertisement

American software giant Microsoft held back from distributing a free security update that could have protected computers from the WannaCry global cyber attack, the Financial Times reported Thursday.

In mid-march, Microsoft distributed a security update after it detected the security flaw in its XP operating system that enabled the so-called WannaCry ransomware to infiltrate and freeze computers last week.

 

But the software giant only sent the free security update - or patch - to users of the most recent version of the Windows 10 operating system, the report said.

Users of older software, such as Windows XP, had to pay hefty fees for technical support, it added.

"The high price highlights the quandary the world's biggest software company faces as it tries to force customers to move to newer and more secure software," it said.

A Microsoft spokesperson based in the United States told AFP: "Microsoft offers custom support agreements as a stopgap measure" for companies that choose not to upgrade their systems.

"To be clear, Microsoft would prefer that companies upgrade and realise the full benefits of the latest version rather than choose custom support."

According to the FT, the cost of updating older Windows versions "went from $200 (roughly Rs. 13,000) per device in 2014, when regular support for XP ended, to $400 (roughly Rs. 26,000) the following year," while some clients were asked to pay heftier fees.

The newspaper argued the high costs led Britain's National Health Service - one of the first victims of the WannaCry attack - to not proceed with updates.

Microsoft ended up distributing the free patch for the older versions on Friday - the day the ransomware was detected.

Although the announcement was "too late to contain the WannaCry outbreak," the report said.

Microsoft did not confirm to AFP when it made the patch free.

A hacking group called Shadow Brokers released the malware in April claiming to have discovered the flaw from the NSA, according to Kaspersky Lab, a Russian cyber-security provider.

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.

Twitter Users Experiencing Issues in Several Parts of the World
WhatsApp Pinned Chats Feature Comes to Android
Share on Facebook Gadgets360 Twitter Share Tweet Snapchat Share Reddit Comment google-newsGoogle News
 
 

Advertisement

Follow Us

Advertisement

© Copyright Red Pixels Ventures Limited 2024. All rights reserved.
Trending Products »
Latest Tech News »