Pixel 3, Pixel 3 XL Erasing Text Messages Without Warning, Some Users Report; Google Working on a Fix

Advertisement
By Tasneem Akolawala | Updated: 14 November 2018 12:51 IST
Highlights
  • Some Pixel 3, 3 XL users are reporting of all text messages being deleted
  • This issue seems to be solved by uninstalling latest update
  • Google is working on a fix for the issue at hand

Google Pixel 3 series was launched in October

Google Pixel 3 series was launched in October, and since then, the Pixel 3 and Pixel 3 XL early adopters have faced multiple issues. From issues with overheating to audio quality, a lot has been reported and fixed in the last month. Now it seems that few Pixel 3 and Pixel 3 XL users are seeing all of their text messages getting erased from the Messages app. This bug seems to have cropped up after the November security patch (November 5 specifically) or a new update to the Messages app, and Google has acknowledged the issue, but doesn't have a fix for it yet.

Android Police first spotted this issue being discussed on several Reddit threads. Users claim that their entire Messages app data has been deleted without warning. These messages haven't even been archived, and users who have backed up their messages on old Pixel phones are able to get some of their old messages, but the new ones cannot be traced back. This new issue seems to have affected select Pixel 3 and Pixel 3 XL users both.

One of the users on Reddit recommends going back to the previous version of the Messages app to retain all the lost data. This seems to have worked for some users, and this hints that the bug may have surfaced with the latest Messages app update also. In any case, to go back to the previous version of the Messages app, head to Settings > Apps & Notifications > Messages. From the App Info page, click on the menu button at the top-right, and choose Uninstall updates.

Advertisement

As mentioned, several users got in touch with Google, with the support team clarifying that the engineers were working on the issue. However, they haven't been able to pin point on a fix as of yet.

Recently, it was reported that some Pixel 3 units are facing serious overheating issues during charging. While phones tend to heat up while they are being charged or during video recording, some units even shut down without warning.

Let us know in the comments below if your text messages have also been deleted or not, and if you've been able to get them back through another method.

 

Catch the latest from the Consumer Electronics Show on Gadgets 360, at our CES 2026 hub.

Advertisement

Related Stories

Popular Mobile Brands
  1. Arc Raiders Will Get Multiple New Maps This Year, Says Embark
  2. iQOO 15 Ultra Teaser Hints at Launch Date, Active Cooling Support
  3. Samsung Galaxy S26 Ultra Colourways Spotted in Leaked SIM Tray Images
  4. Here's How Much the Realme P4 Power Could Cost in India
  5. Oakley Meta HSTN Smart Glasses Review
  6. Viruses and Bacteria Evolve Differently in Space, ISS Study Finds
  7. Sarvam Maya OTT Release: Know Everything About This Malayalam Fantasy Drama Film
  8. Amazon Great Republic Day Sale: Best Deals on Printers Under Rs. 10,000
  9. Samsung Galaxy Z Fold 8 May Sport a Smaller Crease Using This Technology
  1. Global RAM Shortage Is Reportedly Causing GPU, Storage Drive Prices to Skyrocket
  2. Viruses and Bacteria Evolve Differently in Space, ISS Study Finds
  3. Rockstar Games Said to Have Granted a Terminally Ill Fan's Wish to Play GTA 6
  4. Oppo K15 Turbo Series Tipped to Feature Built-in Cooling Fans; Oppo K15 Pro Model Said to Get MediaTek Chipset
  5. Samsung Galaxy Z Fold 8 Said to Feature Dual Ultra-Thin Glass OLED Panel to Reduce Crease Visibility
  6. Honor Magic 8 Pro Air Launched Alongside Honor Magic 8 RSR Porsche Design: Price, Specifications
  7. Realme Neo 8 Key Specifications Including 8,000mAh Battery, Ultrasonic Fingerprint Sensor Confirmed
  8. Astronomers Find Massive Iron-Rich Feature Lurking Under the Ring Nebula
  9. Asus Reportedly Halts Smartphone Launches ‘Temporarily’ to Focus on AI Robots, Smart Glasses
  10. JioHotstar Announces Monthly Subscription Plans Across Mobile, Super, and Premium Tiers
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.