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Google Pixel 3 Overheating, Shutting Down Without Warning for Some Users While Charging

Google Pixel 3 Overheating, Shutting Down Without Warning for Some Users While Charging

By Ankit Chawla | Updated: 9 November 2018 13:58 IST

Video call seems to be the common culprit behind these overheating issues on Pixel 3

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Highlights

Pixel 3 is reported to have a heating issue while charging
The issue has been noted during video calls
Google has not responded yet

Google Pixel 3 and Pixel 3 XL are the latest and greatest when it comes to smartphone innovation from Google this year. However, since launch, reviewers and customers have been facing one or the other issue with the software and hardware of these new handsets. User reports coming in now suggest that some Pixel 3 units have a serious overheating issue during charging. While phones tend to heat up slightly while they are being charged, the reports reveal that the issue might be much more significant.

A Pixel 3 user took to Reddit last month to share overheating experiences during video calls while the phone is charging. The user also says that the Pixel 3 shuts down without warning. The issue has been faced on both the official Pixel Stand as well as an Anker 39W car charger. The post saw several comments with other Pixel 3 users reporting the same issue, which did not seem to resolve itself even after a factory reset.

Not just Reddit, Google's Pixel User Community forum also saw a similar post from another user. The post went, “I have recently purchased pixel 3 device. I am seeing issue of overheating while continuously using camera for 5-10 min and video call on whatsapp (15-20mins)
Device shows message about the same. And gets turned off [sic],” Video call seems to be the common culprit behind these overheating issues.

Next, Brian Shoop on Twitter claims that his phone's battery started draining and the Pixel 3 eventually turned off while placed on the Pixel Stand. In this scenario, however, a simple video livestream was the culprit.

While this issue might not affect all of the Pixel 3 users, or even a major part of the user base, it does reflect the poor quality standards that some of the units have. Google hasn't yet responded to the issue, but we expect that to happen soon considering it talked about fixing previously reported issues earlier this month.

Google Pixel 3

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Excellent build, comfortable to handle
Intuitive software features
Very good cameras
HDR capable display
Excellent stereo speakers

Bad
Expensive

Read detailed Google Pixel 3 review

Display 5.50-inch

Processor Qualcomm Snapdragon 845

Front Camera 8-megapixel + 8-megapixel

Rear Camera 12.2-megapixel

RAM 4GB

Storage 64GB

Battery Capacity 2915mAh

OS Android 9.0

Resolution 1080x2160 pixels

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