Google fined by Taipei over app refund

Advertisement
By Agence France-Presse | Updated: 15 June 2012 14:51 IST
Highlights
  • Taipei has fined Google for refusing to grant customers a seven-day trial period when they download apps for their cell phones.
Taipei said Monday it had fined Google Tw$1,000,000 ($34,600) for refusing to grant customers a seven-day trial period when they download apps for their cell phones.

Taiwan's consumer protection law stipulates that consumers are entitled to a seven-day trial period after purchasing any products via Internet, including cell phone software applications.

The capital city's government found that Google and Apple had violated the law and on June 8 ordered them to alter their trading rules.

"Google refused to change its rules," Betty Chen, the head of a consumer protection at the city government, said. Apple changed its rules.

Under the terms of service for Google's Android Market, consumers are allowed only 15 minutes to decide whether they want a refund after buying an app online.

In reaction, Google suspended the sale of its paid apps to Taiwan consumers, according to Chen, who described the move as "unfriendly".

No Google Taiwan officials were immediately available for comment.

Chen said Google plans to send officials from the United States to Taiwan on Thursday over what she said was the company's violation of the island's law.

Officials said they may impose a similar fine if Google does not make the change by July 1.

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Further reading: Google, Taipei
Advertisement

Related Stories

Popular Mobile Brands
  1. Amazon Sale 2026: Best Deals on Vivo and iQOO Smartphones
  1. Amazon Great Indian Festival 2026: Best OLED TV Deals
  2. Amazon Great Indian Festival Sale 2026: Best Deals on Vivo and iQOO Smartphones
  3. Amazon Great Indian Festival 2026: Best Laptops Under Rs. 75,000
  4. Amazon Great Indian Festival 2026: Best 43-inch Smart TV Deals
  5. Amazon Great Indian Festival Sale 2026: Best Deals on Gaming Smartphones
  6. Amazon Great Indian Festival 2026: Best Phone Deals Under Rs. 25,000
  7. Amazon Great Indian Festival 2026: Best QLED and Mini-LED TV Deals
  8. Amazon Great Indian Festival 2026: Best Premium Smartphone Deals Under Rs 80,000
  9. iQOO 16 India Launch Confirmed, Motorola Signature 27 Showcased at IMC 2026
  10. France Backs Stablecoin Tax Plan and 10-Year Window for Crypto Loss Relief
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.