ChatGPT Restored in Italy After Microsoft-Backed OpenAI Responds to Regulator

Microsoft-backed OpenAI took ChatGPT offline in Italy last month after Garante temporarily banned the chatbot.

Advertisement
By Reuters | Updated: 29 April 2023 00:02 IST
Highlights
  • Garante had given a deadline till Sunday to OpenAI to address concerns
  • Italy was the first western European country to curb ChatGPT
  • Garante accused OpenAI of failing to check the age of ChatGPT's users

OpenAI said it will provide greater visibility of its privacy policy and user content opt-out form

The ChatGPT chatbot was reactivated in Italy after its maker OpenAI addressed issues raised by Italy's data protection authority, the agency and the company confirmed on Friday.

Microsoft-backed OpenAI took ChatGPT offline in Italy last month after the country's data protection authority, also known as Garante, temporarily banned the chatbot and launched a probe over the artificial intelligence application's suspected breach of privacy rules.

Garante had given a deadline till Sunday to OpenAI to address its concerns for allowing the chatbot to start operating again in the country.

Advertisement

Last month, Garante said ChatGPT has an "absence of any legal basis that justifies the massive collection and storage of personal data" to "train" the chatbot. 

Advertisement

Garante had also accused OpenAI of failing to check the age of ChatGPT's users who are supposed to be aged 13 or above, OpenAI said it will offer a tool to verify users' ages in Italy upon sign-up.

The company said on Friday it will provide greater visibility of its privacy policy and user content opt-out form.

Advertisement

It will also provide a new form for European Union users to exercise their right to object to its use of personal data to train its models, a company spokesperson said.

The form requires people who want to opt out to provide detailed personal information, including evidence of data processing via relevant prompts.

Advertisement

Garante said it recognises the steps taken to combine technological progress with respect to people's rights and hopes that the company will continue along this path of compliance with European data protection regulations.

Italy was the first western European country to curb ChatGPT, but its rapid development has attracted attention from lawmakers and regulators in several countries.

A committee of European Union lawmakers on Thursday agreed on new rules that would force companies deploying generative AI tools, such as ChatGPT, to disclose any copyrighted material used to develop their systems.

Following Garante's interest in ChatGPT, European Data Protection Board, the body that unites Europe's national privacy watchdogs, set up a task force on the chatbot earlier this month.

Garante said it will continue its probe of ChatGPT and will work with the special task force.  

© Thomson Reuters 2023


Xiaomi launched its camera focussed flagship Xiaomi 13 Ultra smartphone, while Apple opened it's first stores in India this week. We discuss these developments, as well as other reports on smartphone-related rumours and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
Affiliate links may be automatically generated - see our ethics statement for details.
 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Further reading: Microsoft, OpenAI, ChatGPT, Italy, Garante, AI
Advertisement

Related Stories

Popular Mobile Brands
  1. OnePlus 15R Storage Options Leaked: Here's How Much It Might Cost in India
  2. Motorola Edge 70 With 5,000mAh Battery Launched in India at This Price
  3. Bridgerton Season 4 Premieres in Two Parts on Netflix: See Details
  4. Jio Launches Happy New Year 2026 Prepaid Plans: Check Price, Benefits
  5. ChatGPT's Adult Mode Might Arrive in Early 2026
  6. Scientists Track Glowing Green Comet 3I/ATLAS as It Nears Earth
  7. All the Details About Kunal Khemu's Comedy Drama 'Single Papa'
  1. Motorola Edge 70 Launched in India With 5,000mAh Battery, 50-Megapixel Triple Rear Cameras: Price, Specifications
  2. ChatGPT Adult Mode to Reportedly Be Rolled Out in 2026, to Participate in Erotic Roleplays
  3. OnePlus 15R Price in India, Storage Configurations Leaked Days Before Launch in India
  4. Reliance Jio Launches Happy New Year 2026 Plans With Unlimited 5G Access, Google Gemini Pro
  5. Early Earth’s Deep Mantle May Have Held More Water Than Previously Believed, Study Finds
  6. Nandamuri Balakrishna's Akhanda 2 Arrives on OTT in 2026: When, Where to Watch the Film Online?
  7. Single Papa Now Streaming on OTT: All the Details About Kunal Khemu’s New Comedy Drama Series
  8. Scientists Study Ancient Interstellar Comet 3I/ATLAS, Seeking Clues to Early Star System Formation
  9. Bridgerton Season 4 to Release in Two Parts on OTT: When and Where to Watch It Online?
  10. Spider-Like Scar on Jupiter’s Moon Europa Could Indicate Subsurface Salty Water
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2025. All rights reserved.