Samsung Galaxy S20 Series Users Report White and Green Display Issues That Get Worse With Time

Complaints regarding white or green patches on the display are being reported, which seem to get progressively worse over time.

By Tasneem Akolawala | Updated: 15 July 2021 17:50 IST

Samsung Galaxy S20 Series Users Report White and Green Display Issues That Get Worse With Time

Photo Credit: Samsung Community Forum/ Reddit

Samsung Galaxy S20+ user shared a video of the white and green screen issue

Highlights

This issue renders the Galaxy S20 series display useless
Repairing the handset seems to be the only fix right now
A reset of affected phones does not seem to solve issue

Samsung Galaxy S20 series users are reporting issues with their screens. Complaints regarding white or green patches on the display are being reported, which get progressively worse over time, until the handset become unusable. Most complaints are coming from Samsung Galaxy S20+ and Samsung Galaxy S20 Ultra users. Users have published videos on issues with their displays, along with screenshots. Although a moderator on Samsung community forums suggested booting the handset and resetting it, there has been no official response, and users say that this method doesn't solve the problem at all.

One Samsung Galaxy S20 Ultra user took to the community forum to complain that there was slight flickering lines on his handset first, which were noticeable while playing games. These lines turned green and white eventually and the phone even started to overheat. When he contacted Samsung support, the representatives instructed him to do a soft reset, but it seems to have not resolved the issue. The user posts later that Samsung replaced display and battery to repair the issue.

Samsung Galaxy S20 Ultra Review

A Samsung Galaxy S20+ user on Reddit also shared a video of the problem. The video shows that the phone displays green lines all over the screen, followed by white lines, making it effectively unusable. As of now seems to be replacing the display by going to the Samsung repair centre. If the phone is out of warranty, this would result in a hefty cost.

Samsung Galaxy S20+ Review

Samsung is yet to officially respond to this display issue affecting Samsung Galaxy S20 series users. Phones from Samsung are not new to display-related issues. Earlier this year, the company released a new update for Samsung Galaxy S20 FE 5G aimed at fixing a long-standing touchscreen issue. Samsung Galaxy S20 FE 5G users had reportedly started experiencing problems with using the touchscreen of the phone soon after its launch.

Samsung Galaxy S20+

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Premium construction quality
Excellent display
Lean, feature-rich UI
Very good rear cameras
Great app and gaming performance
Day-long battery life

Bad
Heats up under load
Bland design

Read detailed Samsung Galaxy S20+ review

Display 6.70-inch

Processor Samsung Exynos 990

Front Camera 10-megapixel

Rear Camera 12-megapixel + 64-megapixel + 12-megapixel

RAM 8GB

Storage 128GB

Battery Capacity 4500mAh

OS Android 10

Resolution 1440x3200 pixels

More Samsung mobiles Samsung mobiles price in India

Samsung Galaxy S20 Ultra

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Top-notch build quality
Gorgeous display
Excellent cameras, zoom capability
Good battery life
Clean UI

Bad
Big and unwieldy
Extremely expensive

Read detailed Samsung Galaxy S20 Ultra review

Display 6.90-inch

Processor Samsung Exynos 990

Front Camera 40-megapixel

Rear Camera 108-megapixel + 48-megapixel + 12-megapixel + Depth

RAM 12GB

Storage 128GB

Battery Capacity 5000mAh

OS Android 10

Resolution 1440x3200 pixels

More Samsung mobiles Samsung mobiles price in India

Samsung Galaxy S20

KEY SPECS
NEWS

Display 6.20-inch

Processor Samsung Exynos 990

Front Camera 10-megapixel

Rear Camera 12-megapixel + 64-megapixel + 12-megapixel

RAM 8GB

Storage 128GB

Battery Capacity 4000mAh

OS Android 10

Resolution 1440x3200 pixels

More Samsung mobiles Samsung mobiles price in India

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