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OpenAI Adds Break Reminders to ChatGPT, Tightens Policy on Personal Advice

OpenAI says ChatGPT users will now begin to see pop-up reminder messages during long sessions to encourage breaks.

OpenAI Adds Break Reminders to ChatGPT, Tightens Policy on Personal Advice

Photo Credit: Pexels/Matheus Bertelli

OpenAI did not mention any specific duration of ChatGPT usage that will trigger the break reminders

Highlights
  • Instead of giving personal advice, AI will help users think it through
  • ChatGPT will better detect signs of mental or emotional distress
  • The chatbot will also be able to cater to users seeking emotional support
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OpenAI on Monday announced new improvements in ChatGPT that will allow the artificial intelligence (AI) chatbot to better cater to users' digital well-being. These are not new features, per se; instead, these are backend changes made to the chatbot and the underlying AI model to tweak how it responds to users. The San Francisco-based AI firm says the chatbot will understand and respond more naturally when users seek emotional support from the chatbot. Additionally, ChatGPT is also getting break reminders to ensure that users are not spending too much time continuously.

ChatGPT Gets Digital Well-Being Features

In a post on its website, the AI firm stated that it was fine-tuning ChatGPT to be able to help users in a better way. Highlighting that the company did not believe in traditional measures of a platform's success, such as time spent on the app or daily average usage (DAU), it instead focused on “whether you leave the product having done what you came for.”

Along the same vein, the company has made several changes to how the AI chatbot responds. One of these changes includes understanding the emotional undertone behind a query and responding to it appropriately. For instance, if a user says, “Help me prepare for a tough conversation with my boss,” ChatGPT will assist with practice scenarios or a tailored pep talk, instead of just providing resources.

Another important inclusion is break reminders. ChatGPT users will now receive reminders during long sessions, encouraging them to take breaks. While the company did not mention any usage limit after which these messages will appear, it stated that the timing will be continuously fine-tuned to ensure they feel natural and helpful.

ChatGPT is also being trained to respond with grounded honesty. The company said that previously, it found the GPT-4o model became too agreeable with users, focusing on being nice over being helpful. This was rolled back and fixed. Now, when the chatbot detects signs of delusion or emotional dependency, it will respond appropriately and point people to “evidence-based resources.”

Finally, OpenAI is also tightening the policy on the chatbot's ability to provide personal advice. If a user asks, “Should I break up with my boyfriend?” ChatGPT will not offer a direct answer, and instead help users think the decision through by asking questions and weighing pros and cons. This feature is under development and will be rolled out to users soon.

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Akash Dutta
Akash Dutta is a Chief Sub Editor at Gadgets 360. He is particularly interested in the social impact of technological developments and loves reading about emerging fields such as AI, metaverse, and fediverse. In his free time, he can be seen supporting his favourite football club - Chelsea, watching movies and anime, and sharing passionate opinions on food. More
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