India Drafts Rules to Regulate Uber, Ola Other App-Based Taxi Firms

Advertisement
By Agence France-Presse | Updated: 15 October 2015 10:00 IST
India published new guidelines for web-based ride-hailing firms including US-based Uber and its local rival Ola on Wednesday, after months of legal battles and bans over rising concerns for the safety of women passengers.

The federal Ministry of Road Transport has advised ride-booking services, which connect customers directly with drivers through smartphones, to obtain permits from state administrations to conduct business, the rules posted on its website showed.

The new guidelines, which are reportedly not binding, suggest the "vehicle should be equipped with emergency safety buttons" as well as in-app features that will allow passengers to make calls to police.

They also call for extensive criminal background checks of drivers, specifying they "must be of good character" - measures aimed at better safety for female passengers, after one of Uber's drivers was charged with raping a woman in New Delhi last December.

Advertisement

Following the rape scandal, the company was accused of failing to conduct adequate background checks after it emerged that the driver had previously been accused of assaulting women.

Advertisement

The new regulations are seen as a boost for Uber and Ola which have been fighting for legal status and license approvals in court after their operations were halted in some cities including New Delhi.

The bans were, however, never effectively enforced.

The latest rules were welcomed by Uber which has expanded rapidly worldwide in recent years despite facing hurdles from regulators in many countries and protests from traditional taxi services.

Advertisement

"The guidelines are a significant step in the right direction," Amit Jain, Uber India president, said in a statement on Wednesday.

According to the six-page advisory, ride-hailing companies must not represent themselves as taxi services unless they are registered as regular taxi operators.

Advertisement

States have been asked to ensure these companies operate with round-the-clock call centres, indicating that their costs could go up.

India's guidelines come just days after China proposed plans to more strictly regulate online ride-booking services.

 

For details of the latest launches and news from Samsung, Xiaomi, Realme, OnePlus, Oppo and other companies at the Mobile World Congress in Barcelona, visit our MWC 2025 hub.

Further reading: Apps, Ola, Uber, Uber App, Uber Taxi App
Advertisement

Related Stories

Popular Mobile Brands
  1. OnePlus 15T Details Revealed; New Telephoto Lens, Bigger Battery Confirmed
  2. iPad Air (2026) With M4 Chip Launched in India at This Price
  3. iPhone 17e Launched in India With MagSafe, 48-Megapixel Camera: See Price
  4. Nothing Phone 4a Will Go on Sale in Bengaluru at a Drop Event on This Date
  5. Here's When the Oppo K14 5G Will Launch in India: See Expected Specs
  6. Here's When the Oppo Find X9 Ultra Will Be Launched Globally
  7. MWC 2026: Tecno Camon 50 Ultra 5G Unveiled With a 6,500mAh Battery
  8. Vivo Y21 5G Listed on Cellular Operator's Website Ahead of Launch
  9. iQOO 15R Goes on Sale in India Today: Know Price and Offers
  10. iQOO Z11x 5G Will Launch in India on This Date
  1. Vanchana OTT Release: When and Where to Watch the Courtroom Drama
  2. Xiaomi 18, Xiaomi 18 Pro, Xiaomi 18 Pro Max Early Leak Reveals Rear Camera Details
  3. Meta AI Reportedly Testing Personalised Shopping Recommendations to Compete With ChatGPT, Gemini
  4. Oppo Find N6 Reportedly Appears at MWC 2026; Company Confirms March Launch in China
  5. Resident Evil Requiem Becomes Highest User Rated Game of All Time on Metacritic
  6. MWC 2026: Tecno Camon 50 Ultra 5G Unveiled With 6,500mAh Battery, 50–Megapixel Camera
  7. Vivo Y21 5G With Dimensity 6300 Chip Listed on Cellular Operator’s Website Ahead of Launch
  8. Tecno Pop X 5G Allegedly Listed on BIS, IMEI Websites; Could Launch in India Soon
  9. Oppo Find X9 Ultra Global Launch Confirmed; Set to Arrive Later This Year
  10. Apple Reportedly Considering Google’s Gemini Infrastructure for Advanced Siri Features
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.