Instagram Bug Allowed Hackers to Obtain Phone Number, Email Address of Verified Users

Advertisement
By Akhil Arora | Updated: 31 August 2017 12:58 IST
Highlights
  • The bug was part of Instagram's API
  • Gomez's account was broken into on Monday
  • Phone numbers and email addresses obtained

Photo Credit: Instagram

A bug in Instagram allowed hackers to obtain access to phone numbers and email addresses of high-profile user accounts, i.e. verified users, the company has revealed. The bug was part of Instagram's application programming interface (API), which is used to communicate with other apps.

It might also help explain the hack of singer-actress Selena Gomez's account from earlier this week, which was followed by nude pictures of her ex-boyfriend Justin Bieber from 2015. Gomez is the most-followed person on Instagram with over 125 million followers.

“We recently discovered that one or more individuals obtained unlawful access to a number of high-profile Instagram users’ contact information – specifically email address and phone number — by exploiting a bug in an Instagram API,” Instagram said in a statement. "No account passwords were exposed. We fixed the bug swiftly and are running a thorough investigation.”

Advertisement

Instagram has also contacted all its verified users and notified them of the possible leak of personal information. The company wouldn't comment on which accounts had been compromised. Gomez's Instagram account was broken into briefly on Monday, before the pop star regained access a few hours later, with help from the company.

“Our main concern is for the safety and security of our community,” Instagram added. “At this point we believe this effort was targeted at high-profile users. We encourage people to be vigilant about the security of their account and exercise caution if they encounter any suspicious activity such as unrecognised incoming calls, texts and emails.”

For what it's worth, Instagram does have support for two-factor authentication, though it remains unclear if the affected accounts had it enabled, or whether it was somehow bypassed by the hackers.

 

Catch the latest from the Consumer Electronics Show on Gadgets 360, at our CES 2026 hub.

Further reading: Instagram
Advertisement

Related Stories

Popular Mobile Brands
  1. Arc Raiders Will Get Multiple New Maps This Year, Says Embark
  2. Samsung Galaxy S26 Ultra Colourways Spotted in Leaked SIM Tray Images
  3. A Knight of the Seven Kingdoms Streaming Now on JioHotstar
  4. Realme Neo 8 Key Specifications Confirmed Ahead of January 22 Launch
  5. Astronomers Find Massive Iron-Rich Feature Lurking Under the Ring Nebula
  1. Global RAM Shortage Is Reportedly Causing GPU, Storage Drive Prices to Skyrocket
  2. Viruses and Bacteria Evolve Differently in Space, ISS Study Finds
  3. Rockstar Games Said to Have Granted a Terminally Ill Fan's Wish to Play GTA 6
  4. Oppo K15 Turbo Series Tipped to Feature Built-in Cooling Fans; Oppo K15 Pro Model Said to Get MediaTek Chipset
  5. Samsung Galaxy Z Fold 8 Said to Feature Dual Ultra-Thin Glass OLED Panel to Reduce Crease Visibility
  6. Honor Magic 8 Pro Air Launched Alongside Honor Magic 8 RSR Porsche Design: Price, Specifications
  7. Realme Neo 8 Key Specifications Including 8,000mAh Battery, Ultrasonic Fingerprint Sensor Confirmed
  8. Astronomers Find Massive Iron-Rich Feature Lurking Under the Ring Nebula
  9. Asus Reportedly Halts Smartphone Launches ‘Temporarily’ to Focus on AI Robots, Smart Glasses
  10. JioHotstar Announces Monthly Subscription Plans Across Mobile, Super, and Premium Tiers
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.