iOS 11 Mail Users With Outlook.com, Exchange Accounts Facing Issues, Apple Working on a Fix

Advertisement
By Sanket Vijayasarathy | Updated: 21 September 2017 17:43 IST
Highlights
  • Some users are unable to send emails via Microsoft accounts
  • Apple is working with Microsoft on a fix
  • iOS 11 started rolling out globally on Tuesday

Apple's latest operating system for the iPhone, iPad, and iPod touch brings loads of new features and improvements like a brand new Control Centre, a new file manager app, new layout to the App Store, among other things. But like any other operating system, it's not without its own set of bugs. Following the global rollout of iOS 11, users have reported facing issues in the Mail app where some email accounts are unable to send messages.

The issue with the Mail seems restricted to email accounts hosted by Microsoft on Outlook.com or Office 365, or an Exchange Server. Sending a mail via any of these accounts may bring up an error message that says "Cannot Send Mail. The message was rejected by the server." Apple has acknowledged the bug and is working with Microsoft on a fix that will be release with a future software update, according to the company's support page.

Advertisement

Interestingly, the bug was first discovered by beta testers of iOS 11, and it looks like Apple was unable to fix it before releasing the final build. For now, users facing the issue can either log in through a Web browser such as Safari, or can download the standalone Outlook app from the App Store.

Another iOS 11 issue that has been making some noise recently is related to the new Control Centre that does apparently does not fully turn off Wi-Fi and Bluetooth when toggling the buttons. However, unlike the email issue, Apple says that this is not a bug and is intentional so that users can continue to connect their iPhone or iPad for AirDrop, AirPlay, Apple Pencil, Apple Watch, Hotspot, and Location Services in the background.

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Advertisement

Related Stories

Popular Mobile Brands
  1. Instagram Might Be Testing a 'Plus' Subscription With These Features
  2. OnePlus Nord 6 Camera Configuration Revealed as India Launch Draws Near
  3. Lava Bold N2 Pro With 50-Megapixel Rear Camera Debuts in India: See Price
  4. Vivo Pad 6 Pro Launched With 13-2-Inch 4K Display and This Snapdragon Chip
  5. WhatsApp for CarPlay Reportedly Enters Beta Testing With These Features
  6. Google Pixel 11 Design, Key Specifications and Launch Timeline Leaked
  7. Vivo X300 Ultra, Vivo X300s Launched With Zeiss-Tuned Cameras and Teleconverter Support
  8. Xiaomi 18 Pro Max Might Feature a More Efficient 200-Megapixel Sensor
  9. Redmi Note 15 SE 5G to Launch With a Larger Battery Than Note 15 5G
  1. Google Warns Quantum Computers Could Crack Cryptographic Systems Sooner Than Expected
  2. Xiaomi 18 Pro Max Leak Points to New 200-Megapixel Sensor With Better Efficiency
  3. Redmi Note 15 SE 5G Confirmed to Launch in India With a Larger Battery Than Redmi Note 15 5G
  4. OnePlus Nord 6 Camera Configuration, Durability Details Revealed as India Launch Draws Near
  5. Instagram Plus Subscription Reportedly in Testing With Premium Story Tools, Exclusive Features
  6. WhatsApp Reportedly Testing Native CarPlay App With List of Recent Chats
  7. Bitcoin Price Hovers Around $67,000; Analysts Say Price Reflects Consolidation Phase
  8. Oppo Find X9 Ultra Global Launch Date Confirmed, Find X9s Pro Camera Details Teased Ahead of China Debut
  9. iOS 26.5 Beta 1 Rolls Out With Ads in Apple Maps, RCS Message Encryption Toggle
  10. Lava Bold N2 Pro Launched in India With 5,000mAh Battery, 50-Megapixel Rear Camera: Price, Specifications
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.