Income Tax E-Filing Portal: Finance Minister Summons Infosys CEO Over Glitches, Firm Says Site Back Online

Infosys tweeted that emergency maintenance of the IT portal has been concluded.

Advertisement
By Gadgets 360 Staff With Inputs From Reuters | Updated: 23 August 2021 10:47 IST
Highlights
  • The Income Tax e-filing portal was launched in June
  • The e-filing portal has been unavailable since August 21
  • A message on the website read "Portal is going through a maintenance

Sitharaman tweeted to Infosys a day after the launch of the portal asking for grievances to be resolved

Finance Minister Nirmala Sitharaman has summoned Infosys Chief Executive Salil Parekh to explain tech glitches in an online tax portal developed by the company, the country's income tax department said on Sunday.

UPDATE: Infosys tweeted that emergency maintenance of the IT portal has been concluded and the site is now live. Gadgets 360 could independently verify that the logging-in process was working fine.

The Income Tax department, an arm of India's Ministry of Finance, said in a tweet Parekh would be asked to explain why after 2-1/2 months since the launch of the new e-filing portal, glitches have not been resolved.

Advertisement

"Since 21/08/2021, the portal itself is not available," Income Tax India said in a tweet.

Advertisement

A message on the website read "Portal is going through a maintenance. Inconvenience caused is regretted."

Infosys did not immediately respond to an emailed request for comment.

Advertisement

Sitharaman had tweeted to Infosys and its co-founder Nandan Nilekani a day after the launch of the e-filing portal in June, asking for grievances and glitches to be resolved, and to "not let down our taxpayers".

Nilekani had replied saying Infosys expected the portal to stabilise during the week, and was working to resolve glitches.

Advertisement

© Thomson Reuters 2021


Are the Galaxy Z Fold 3 and Z Flip 3 still made for enthusiasts — or are they good enough for everyone? We discussed this on Orbital, the Gadgets 360 podcast. Orbital is available on Apple Podcasts, Google Podcasts, Spotify, Amazon Music and wherever you get your podcasts.
Affiliate links may be automatically generated - see our ethics statement for details.
 

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.

Advertisement

Related Stories

Popular Mobile Brands
  1. Amazon Sale 2025: OnePlus 13s, OnePlus Nord 5 Deals Revealed
  2. Samsung Galaxy S24 Ultra Deal Revealed Ahead of Amazon GIF Sale
  3. Meta's Ray-Ban Display Smart Glasses Get a Screen, Brings New Features
  4. iPhone 16 Pro, iPhone 16 Pro Max Offers Listed Ahead of Flipkart Sale
  5. Amazon Sale: iPhone 15 Price to Drop Below Rs. 45,000
  6. OnePlus 13 Gets Big Price Cut at Amazon Great Indian Festival Sale
  7. Instamart Sale: iPhone 16, OnePlus 13R at Jaw-Dropping Prices
  8. Smart Glasses to Quest 3 Features: Everything Announced at Meta Connect 2025
  9. CMF Headphone Pro India Launch Set for This Date
  10. Xiaomi 17 Pro Design Teased Again as Phone Surfaces on Geekbench
  1. DJI Mini 5 Pro With a 50-Megapixel 1-Inch CMOS Sensor Launched: Price, Specifications
  2. Honor Magic 8 Series, Honor Magic V6 Tipped to Feature 200-Megapixel Camera Sensors
  3. Garmin Venu 4 Smartwatch With LED Flashlight, ECG App Launched Alongside Instinct Crossover AMOLED
  4. Samsung Galaxy S24 Ultra to Be Available at Its Lowest Price During Amazon Sale
  5. How to Buy the iPhone 15 for Under Rs. 45,000 in This Amazon Great Indian Festival 2025 sale
  6. Meta Ray-Ban Display Smart Glasses Launched With a Screen and Meta Neural Band
  7. Ray-Ban Meta Gen 2 Smart Glasses Launched With 2X Battery Life, 3K Ultra HD Camera
  8. Oakley Meta Vanguard Smart Glasses With a Centrally-Placed Camera Launched, Aimed at Athletes
  9. NASA’s Artemis Prepares Crews for Future Mars Missions
  10. JWST Identifies Compact, Metal-Poor Star-Forming Region Tracing Back to Early Universe
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2025. All rights reserved.