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Windows Phone 8 users complain of battery issues, random reboots

Windows Phone 8 users complain of battery issues, random reboots

By NDTV Correspondent | Updated: 20 November 2012 15:33 IST

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Windows Phone 8 has been out in the wild for barely a few days and users are already complaining of battery issues and random reboots.

The issues are not restricted to a particular device or manufacturer as users of both HTC 8X and Nokia Lumia 920 have taken to various forums to complain, which indicates the problem is likely with the OS rather than the underlying hardware.

The Verge links to various forums where people are complaining about the said issues. Here's the user who started a thread on Windows Phone Central about random reboots on HTC 8X:

I bought here in Prague where I am coming from black 8X on the launch day (1st of November) and so far within 3 days of use I had 2 random reboots. Device just suddenly reboots itself ending in PIN screen. Quite annoying, but not sure whether go for service or is it a software issue. Can you share if you have same experience. So far both reboots happened when in car connected to bluetooth.

As of writing this report, the thread has received 159 replies, with several other users reporting similar issues with their HTC 8X.

A similar thread on the Microsoft forums:

I've had my 8X for a couple of days, and it's been having multiple reboots. Lots of people over on WPCentral seem to be having the same problem

Pretty sure it's a software problem as have seen people complaining of the Lumia 920 doing the same thing.

Seems like Microsoft rushed WP8 a bit.

Other users on the same thread reported similar issues with their Lumia 920 as well.

It is worth noting that almost all new launches are met with reports of some kind of issues being faced by the end users. People who are facing issues typically take to various forums to discuss their problems, while the large majority of users who are not facing any issues stay silent. This often gives the impression about a problem being more widespread than it really is, since "everyone" is complaining about the device.

Having said that, the issues with Windows Phone 8 devices are indeed real, and it will be interesting to see how Microsoft, HTC and Nokia react if the problems become more widespread.

Update: Microsoft has confirmed to ZDNet that they are "currently investigating reports of these incidents".

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