Redmi Note 5 Pro (6GB RAM, 64GB)

Redmi Note 5 Pro User Review and Ratings

• Lecturer - hindi army school
  विष्णु प्रसाद नायक (Feb 14, 2018) on Gadgets 360 Recommends
  This phones features very good
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• AWESOME. BEST SMARTPHONE UNDER 15K
  Vishal Rai (Mar 5, 2018) on Gadgets 360 Recommends
  SUPERB PHONE. BUDGET PHONE OF THE YEAR. BEST BATTERY AND PERFORMANCE.
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• 100% vulue money
  Vi No D (Jul 2, 2018) on Gadgets 360 Recommends
  Great camera Great battery Great performance.and one more thing miui 9 is really smoth and fast.
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• Good featchers
  MANISH KUMAR (Feb 14, 2018) on Gadgets 360 Recommends
  Give me booking information time and date
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• Pathetic after sale policy and service
  Nitesh Singh (Nov 2, 2018) on Gadgets 360
  I affirm most of the feedback received for After-sale process of Redmi. I bought Mi Note 5 Pro from redmi website. I received the product the next day. I should commend that. But there was issue with back camera and I raised a ticket for that. I had to send the screenshot of the failed notification from the kernel test which I did the same day of the delivery. I asked them to expedite the process as I had to gift it to someone. But it was of no use. After checkup, they sent for reverse pickup. Then I came to know that it will reach the Redmi warehouse in 5-6 days, they will perform quality check and then dispatch the product. Easily I was looking at a time-span of 10-15 days. Left aside gifting, I realized that I would not be available at my home for delivery in that long time-span. I requested them to change the address because of the aforementioned concern. They mentioned that address cannot be changed. Then I asked for refund. This was too against policy. Now I am at a juncture, wherein: The purpose of gifting is destroyed, as the Birthday would pass by, hence have to buy a new gift I would not be able to receive the product as I won't be available at the place for the next 2 months, and they cannot change the address I cannot get the refund, as this too is against policy Really these people have pathetic policies.... I would not comment on the quality of the products as have not used it. But because of something which was error from their end, the end-customer has to suffer. If you still plan to buy Xiomi product, buy ONLY from ecommerce websites like Amazon, Flipkart (I am not sure whether their policies will be effective there too but atleast ecommerce processes will be better) and not from their website.
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