Slack Hit With Outage as Offices Rev Up for First Work Week of 2021

Slack recommended customers refresh connections, hoping that would help.

By Agence France-Presse | Updated: 5 January 2021 09:36 IST

Slack Hit With Outage as Offices Rev Up for First Work Week of 2021

Salesforce early last month announced a $27.7 billion (roughly Rs. 2,03,400 crores) deal to buy Slack

Highlights

The problem remained "largely ongoing" into late morning in California
Salesforce planned to mesh Slack messaging technology with its platform
The deal is expected to close this year pending regulatory approval

Online collaboration service Slack suffered a major outage on Monday as people tried to get back to business remotely on the first work week of the new year.

San Francisco-based Slack put out word early Monday that people were having trouble connecting to the service, then upgraded the incident to an outage a short time later.

"We apologise for any disruption caused," Slack said in a message at its status board.

Slack Work-Chat Service to Be Acquired by Salesforce in $27.7-Billion Deal

"All hands are on deck on our end to further investigate."

The problem remained "largely ongoing" into late morning in California, with Slack recommending customers refresh connections in the off-chance that helps.

Use of online collaboration services operated by Slack, Zoom, Google, Microsoft, and others has soared as the pandemic fuels a remote work trend.

Salesforce early last month announced a $27.7 billion (roughly Rs. 2,03,400 crores) deal to buy Slack, giving the business software giant a broader array of tools.

San Francisco-based Salesforce planned to mesh Slack messaging technology with its platform for managing marketing and sales teams.

The deal is expected to close this year pending shareholder and regulatory approval.

A core reason for the acquisition is to keep pace with "cloud behemoth" Microsoft and its popular productivity tools.

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