Paytm Payments Bank CEO Surinder Chawla Resigns

Chawla joined PPBL in January last year after the payments bank received approval from the Reserve Bank of India.

Advertisement
By Press Trust of India | Updated: 9 April 2024 19:11 IST
Highlights
  • Paytm Payments Bank is facing prohibitory action from RBI
  • RBI has said it acted against the bank over persistent non-compliance
  • One97 Communications Limited (OCL) holds a 49 percent stake in PPBL

RBI barred PPBL from onboarding new customers with immediate effect last month

Photo Credit: Reuters

Beleaguered Paytm Payments Bank's managing director and CEO Surinder Chawla has resigned from the company, a regulatory filing said on Tuesday.

Chawla's resignation comes amidst Paytm Payments Bank facing prohibitory action from banking regulator RBI.

"Surinder Chawla, Managing Director and CEO of PPBL, has tendered his resignation on April 8, 2024, on account of personal reasons and to explore better career prospects. He will be relieved from PPBL w.e.f. close of business hours on June 26, 2024, unless changed by mutual consent," One97 Communications, Paytm brand owner, said in a regulatory filing.

Advertisement

Chawla joined PPBL in January last year after the payments bank received approval from the Reserve Bank of India.

In a major action against Paytm Payments Bank (PPBL), RBI, on January 31, directed it to stop accepting deposits or top-ups in any customer accounts, wallets, FASTags and other instruments after February 29. Subsequently, the deadline was extended to March 15.

The direction follows persistent non-compliance and continued material supervisory concerns, the central bank had said in a statement.

Advertisement

On March 11, 2022, the RBI barred PPBL from onboarding new customers with immediate effect.

Following regulatory actions, promoter Vijay Shekhar Sharma last month stepped down as part-time non-executive Chairman of Paytm Payments Bank Limited, and the board of the bank has been reconstituted.

Advertisement

Former Central Bank of India chairman Srinivasan Sridhar, former Bank of Baroda Executive Director Ashok Kumar Garg, and two retired Indian Administrative Service (IAS) officers were inducted on the board of the bank.

One97 Communications Limited (OCL) holds a 49 percent stake in PPBL.

Advertisement

Paytm said nearly all agreements between the company and PPBL have been terminated as per a disclosure on March 1, 2024, and the board of PPBL has been reconstituted with five independent directors including an independent chairperson, and no nominees from the company, as per its disclosure on February 26, 2024.

"In line with our ongoing efforts, the company continues to collaborate with banking partners to enhance our merchant acquiring and UPI services," the filing said.

The National Payments Corporation of India on Thursday granted One97 Communications Ltd the approval to participate in UPI as a Third-Party Application Provider (TPAP) under the multi-bank model.

Axis Bank, HDFC Bank, State Bank of India, and YES Bank will act as Payment System Provider (PSP) banks to Paytm.


5G is now available both on Android and iPhone in India. But is it any good? We discuss this on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
Affiliate links may be automatically generated - see our ethics statement for details.
 

Catch the latest from the Consumer Electronics Show on Gadgets 360, at our CES 2026 hub.

Further reading: Paytm, Paytm Payments Bank, RBI
Advertisement

Related Stories

Popular Mobile Brands
  1. Ustaad Bhagat Singh OTT Release: When, Where to Watch the Telugu Action Drama
  2. Hackers Steal Hundreds of Gigabytes of Data from European Space Agency
  1. Toxic Gas May Have Sparked Life on Earth Through Icy ‘Cobweb’ Crystals
  2. Is Space Sticky? New Study Challenges Standard Dark Energy Theory
  3. Sirai OTT Release: When, Where to Watch the Tamil Courtroom Drama Online
  4. Wheel of Fortune India OTT Release: When, Where to Watch Akshay Kumar-Hosted Global Game Show
  5. NASA Confirms Expedition 74 Will Continue ISS Work After Crew-11 Exit
  6. European Space Agency Hit by Cyberattacks, Hundreds of Gigabytes of Data Stolen by Hackers
  7. Ustaad Bhagat Singh OTT Release: When, Where to Watch Harish Shankar's Telugu Action Drama Film
  8. Bha Bha Ba is Now Streaming: All You Need to Know About This Malayalam Comedy Thriller Film
  9. World’s Biggest Alien Search Enters Final Stage With 100 Mystery Signals
  10. NASA Pulls Out Artemis II Rocket to Launch Pad Ahead of Historic Moon Mission
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.