OnePlus 12R Buyers Can Seek Full Refund Until March 16, OnePlus COO Says

Buyers who have purchased the OnePlus 12R can return their handset during a one-month refund period.

Written by David Delima | Updated: 17 February 2024 18:54 IST

OnePlus 12R Buyers Can Seek Full Refund Until March 16, OnePlus COO Says

OnePlus 12R (pictured) is available in Cool Blue and Iron Gray colour options.

Highlights

OnePlus recently confirmed that the OnePlus 12R features UFS 3.1 storage
The company said it erroneously listed the handset with UFS 4.0 storage
The OnePlus 12R refund window closes on March 16

OnePlus 12R buyers who purchased the higher storage configuration of the handset are eligible to seek a full refund until mid-March, the company said on Friday. The company erroneously listed the recently launched smartphone with UFS 4.0 storage, instead of UFS 3.1 — the same as the base storage option. Launched alongside the flagship OnePlus 12 handset, OnePlus 12R is powered by a Snapdragon 8 Gen 2 chipset along with 16GB of RAM and up to 256GB of inbuilt storage.

Adding to his previous clarification on the situation posted to the OnePlus Community forum earlier this week, OnePlus President and COO Kinder Liu stated on Friday that customers who purchased the 256GB storage variant of the OnePlus 12R could get a refund on the handset until March 16. Liu also said that the company's customer service teams have been "fully briefed" on the situation.

Kinder Liu's clarification on the company's online forum
Photo Credit: Screenshot/ OnePlus Community

According to Liu's post, buyers will have to contact OnePlus' customer service in order to discuss the file system issue and seek a refund. This means that buyers who have purchased the OnePlus 12R can return their handset during the one-month refund period that ends on March 16.

OnePlus 12R Review: Bridging the Gap Between Affordable and Flagship?

Launched in India and global markets last month, OnePlus 12R runs on Android 14-based OxygenOS 14 out-of-the-box and sports a 6.78-inch LTPO 4.0 AMOLED screen with a 120Hz refresh rate and Gorilla Glass Victus 2 protection. This handset is powered by Qualcomm's Snapdragon 8 Gen 2 chip alongside up to 16GB of RAM and 256GB of UFS 3.1 storage.

OnePlus 12R Gets Camera Upgrades With Its First Software Update

For photos and videos, the OnePlus 12R is equipped with a 50-megapixel primary camera with a Sony IMX890 sensor, an 8-megapixel ultra-wide-angle camera, and a 2-megapixel macro camera. It also features a front-facing 16-megapixel selfie camera. The handset packs a 5,000mAh battery with 100W SuperVOOC charging support.

OnePlus 12R

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Excellent display
Flagship-level performance
Superfast 100W charging
Good main rear camera

Bad
Overall average camera setup
No eSIM

Read detailed OnePlus 12R review

Display 6.78-inch

Processor Snapdragon 8 Gen 2

Front Camera 16-megapixel

Rear Camera 50-megapixel + 8-megapixel + 2-megapixel

RAM 8GB, 16GB

Storage 128GB, 256GB

Battery Capacity 5500mAh

OS Android 14

Resolution 2780x1264 pixels

More OnePlus mobiles OnePlus mobiles price in India

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Further reading: OnePlus 12R, OnePlus 12R refund, OnePlus 12R specifications, OnePlus

David Delima

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As a writer on technology with Gadgets 360, David Delima is interested in open-source technology, cybersecurity, consumer privacy, and loves to read and write about how the Internet works. David can be contacted via email at DavidD@ndtv.com, on Twitter at @DxDavey, and Mastodon at mstdn.social/@delima. More