Engadget claims that Google has confirmed that it is testing the Helpouts-style feature. The feature, currently in limited trial, was first spotted by a Reddit user who in a thread titled "Had no idea Google started doing this" also posted a screenshot of the feature.
In the screenshot, the user is seen searching for a medical issue ('knee pain' in this case) on his Android smartphone, and in the results Google shows a card that says, "Consult a doctor if you have a medical concern," along with the option to "Talk to a doctor now."
Notably, the feature is currently in trial mode and is being offered as a free service to users. In the leaked screenshot, Google notes, "Based on your search query, we think you are trying to understand a medical condition. Here you can find health care providers who you can visit with over video chat. All visit costs are covered during this limited trial."
As of now, the details regarding the new video chat feature with doctors are limited; although considering that Google is saying that the service is free in trial mode, we can expect the company and doctor to charge a fee for a video chat session.
We'll have to wait to see if Google's new attempt to help out users get information about medical conditions works out for the company or not.
Google, last year, launched the Helpouts service for paid live video chats with experts. It is a service that lets consumers pay for live video chats with experts who can offer skilled advice for step-by-step doing things. Pricing in this case was set by the provider or expert.
The service was considered by many as an expansion to Google's traditional Web search, which for years offered users' questions by pointing people to the appropriate Web page.
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