Xiaomi, Samsung Not Targeting Undecided Smartphone Buyers in India: techARC

When users are searching for smartphones using generic keywords, other brands had a combined SOV of 38 percent.

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By Indo-Asian News Service | Updated: 8 July 2019 18:32 IST

Chinese handset maker Xiaomi and South Korean tech major Samsung are focusing on users who are looking for smartphones within respective brands and not the ones who are undecided, a new report said on Monday.

Both the smartphone players are also focusing on users who are looking for smartphones with a decided mind. The share of voice or SOV of Xiaomi is 67 percent and 47 percent for Samsung, said market research firm by techARC in its "Digital and E-Commerce SOV insights for Smartphones" report.

Share of voice in online advertising is an ad revenue model that focuses on weight or percentage among other advertisers.

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When users are searching for smartphones using generic keywords (where the user hasn't made up the mind), other brands (non-Samsung and Xiaomi) had a combined SOV of 38 percent.

Samsung and Xiaomi have no presence in the digital advertising results for such keywords. As a result, people who are looking for any smartphone end up landing at advertisements of other brands.

"E-commerce is becoming an overcrowded space for smartphones and it becomes very important for their digital marketing teams to play their cards well.

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"They ought to ensure that they are prominently and adequately present when a buyer is looking for a smartphone," said Faisal Kawoosa, Founder and Chief Analyst, techARC.

E-commerce portals like Amazon and Flipkart enjoy 42 percent SOV in case of generic keywords, helping other brands to come into the zone of consideration of prospect buyers.

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techARC produced this report along with mFilterIt, a global digital fraud detection prevention company.
 

 

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Further reading: Xiaomi, Samsung
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