Flipkart Enables 'Click and Collect' Feature Across 10 Indian Cities

Advertisement
By NDTV Correspondent | Updated: 28 July 2015 18:03 IST
Flipkart Enables 'Click and Collect' Feature Across 10 Indian Cities
E-commerce giant Flipkart announced the launch of 20 'experience zones' across the country, which will enable its 'Click and Collect' feature, letting consumers pick up their orders.

"Flipkart's alternate delivery model will allow customers to walk into their nearest experience centre and collect their shipments at their convenient time." Flipkart said in a statement.

Flipkart cited scenarios where the Click and Collect feature would be more ideal than delivery, such as restricted entry in IT parks, gated communities, and educational institutions. The experience zones will catapult customer convenience and have a positive impact on scale and reach in supply chain expansion, the company said.

"Getting logistics right is extremely crucial for e-commerce companies. Our efforts are focused on expanding our delivery network, without compromising on the customer service levels and expectation." said Neeraj Aggarwal, senior director, delivery operations at Flipkart.

The experience zones are now open in Bengaluru, Mysore, Ahmedabad, Delhi, Kolkata, Pune, Vellore, Gurgaon, Vadodara, and Surat. The firm plans to open a total of 100 such stores by March 2016.

The service was piloted in conjunction with Flipkart's logistics arm, Ekart, over a period of six months during which over 80 percent of shipments were picked up through the stores, Flipkart said. These experience zones will soon add value added services like spot trials, reverse pick-ups, instant returns, cash on returns, and exclusive product demos.  According to the company, these experience zones will be a key element of Flipkart's rural expansion strategy, enabling the firm to service Tier 4 and smaller towns from a pick-up centres. 

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.

Advertisement
Popular Mobile Brands
  1. Google's Veo 3 in Gemini Can Now Generate Videos from Images
  2. Best Deals on Lumio Vision TVs, Arc 7 Projector During Prime Day Sale
  3. Amazon Prime Day 2025 Sale Is Live: Best Tech Deals
  4. Flipkart GOAT Sale Brings Discounts on Nothing, CMF Devices: All Details
  5. Amazon Prime Day Sale: Smartwatches from Apple, Huawei Get These Discounts
  6. Xiaomi X Pro QLED TV Review: The Price is Right
  7. Google Pixel 10 Pro Fold Spotted on Geekbench With 16GB RAM, Android 16
  8. Global Smartwatch Shipments Fall 2 Percent in Q1 2025: Counterpoint
  1. Scientists Recreate Cosmic Ray Physics Using Cold Atom in New Laboratory Study
  2. Scientists Say Dark Matter Could Turn Failed Stars Into ‘Dark Dwarfs’
  3. New Gel-Based Robotic Skin Feels Touch, Heat, and Damage Like Human Flesh
  4. Flipkart GOAT Sale 2025 Begins on July 12 for All Customers Alongside Amazon Prime Day Sale
  5. Samsung Galaxy S26 Ultra Tipped to Get 200-Megapixel Sony Camera Sensor
  6. Acer Aspire Go 14 Launched in India With Up to Intel Core Ultra 7 CPU: Price, Features
  7. Industry Video Game Actors Pass Agreement With Studios for AI Security
  8. Samsung Days Sale 2025 Offers Up to 41 Percent Discount on Galaxy S25 Ultra, S25 Edge
  9. Flipkart GOAT Sale: Nothing Phone 3a, Phone 3a Pro, CMF Phone 2 Pro, More to See Discounts
  10. Nvidia's Market Value Tops $4 Trillion
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2025. All rights reserved.