Supreme Court Said to Asks RBI to Confirm WhatsApp's Compliance With Local Data Rules

WhatsApp has been testing a peer-to-peer payments service for over a year in India, its biggest market by users.

Advertisement
By Reuters | Updated: 2 August 2019 17:58 IST

The Supreme Court has given the central bank six weeks to report on whether WhatsApp had complied with data localisation norms as the Facebook-owned messenger gears up to launch a payments service in the country, a person involved in the matter said.

WhatsApp has been testing a peer-to-peer payments service for over a year in India, its biggest market by users, but local data storage norms have delayed an official launch.

Advertisement

Foreign payment companies were caught off guard last year by the Reserve Bank of India's (RBI) directive that said all payments data should be stored "only in India" for "unfettered supervisory access".

This June it clarified the rules saying foreign payment firms can process transactions made in India outside of the country but the related data should be brought back for local storage within 24 hours.

Advertisement

WhatsApp faced an additional hurdle as a Delhi-based think-tank, the Centre For Accountability And Systemic Change, alleged in a petition to the Supreme Court last year that the firm was not compliant with payments data localisation rules.

It is in regard to this petition that the Supreme Court has now asked the RBI to file a response.

Advertisement

WhatsApp did not immediately respond to a request for comment while the Reserve Bank of India declined to comment.

Last week, WhatsApp's global head Will Cathcart said WhatsApp was all set to roll out its payments service in India this year and that it was now in full compliance with the data localisation norms.

Advertisement

On Friday, the Supreme Court also asked the federal government to make clear, within six weeks, its position on whether the company's grievance officer should be based in India, according to the person.

WhatsApp has a California-based grievance officer who handles India-related issues. Current Indian rules do not mandate a tech company to have such an executive stationed in the country - a rule the government wants to change.

The country's technology minister has said in parliament that New Delhi is seriously considering that social media firms "be required to locate their grievance officer in India".

WhatsApp has previously said it is working on having a grievance officer based in India.

© Thomson Reuters 2019

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Further reading: WhatsApp, RBI, India, Supreme Court
Advertisement

Related Stories

Popular Mobile Brands
  1. Lava Virat Curve vs Poco M8 Power vs Vivo T5 Lite:
  2. Best Camera Phones Under Rs 75,000 in India
  1. Magic Eden Investigates Possible Exploit After NFTs Move for 0 ETH
  2. Amazon Great Indian Festival 2026: Early Deals Are Now Live on OnePlus N6x, iQOO Z10 Lite 5G, and More
  3. Marking 12 Years of Make in India, Gov't Targets the Brains Inside Our Smartphones
  4. Google Photos Update Brings Redact Tool, Moods and AI Wardrobe
  5. Halo Studios Reportedly Has Around 30 Employees Left After Layoffs as Activision Takes Charge of Franchise
  6. KelpDAO Sues LayerZero Over $292 Million rsETH Exploit, Claims Bridge Risks Were Not Disclosed
  7. OpenAI Plans to Launch a New Cybersecurity-Focused GPT-6 Series AI Model: Report
  8. Vivo V80 Price in India Leaked Ahead of October 6 Launch: What You Need to Know
  9. Infinix GT NX Controller With Pixel-Level FPS Touchpad, GT NX Station Cooling Dock Unveiled
  10. Bitget Suffers $351.6 Million Security Breach, Exchange Says No Private Keys Were Leaked
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.