Slowing iPhones: Here Are All the Lawsuits Apple Faces Over Recently Revealed 'Feature'

Advertisement
By Reuters | Updated: 27 December 2017 10:00 IST
Highlights
  • Apple acknowledged the 'feature' last week
  • The feature was rolled out last year without announcement
  • Lawsuits claim Apple should have been more forthcoming

Apple defrauded iPhone users by slowing devices without warning to compensate for poor battery performance, according to eight lawsuits filed in various federal courts in the week since the company opened up about the year-old software change.

The tweak may have led iPhone owners to misguided attempts to resolve issues over the last year, the lawsuits contend.

Advertisement

All the lawsuits - filed in US District Courts in California, New York, and Illinois - seek class-action to represent potentially millions of iPhone owners nationwide.

A similar case was lodged in an Israeli court on Monday, the newspaper Haaretz reported.

Advertisement

Apple did not respond to an email seeking comment on the filings.

The company acknowledged last week for the first time in detail that operating system updates released since "last year" for the iPhone 6, iPhone 6s, iPhone SE and iPhone 7 included a feature "to smooth out" power supply from batteries that are cold, old or low on charge.

Advertisement

Phones without the adjustment would shut down abruptly because of a precaution designed to prevent components from getting fried, Apple said.

The disclosure followed a December 18 analysis by Primate Labs, which develops an iPhone performance measuring app, that identified blips in processing speed and concluded that a software change had to be behind them.

Advertisement

One of the lawsuits, filed Thursday in San Francisco, said that "the batteries' inability to handle the demand created by processor speeds" without the software patch was a defect.

"Rather than curing the battery defect by providing a free battery replacement for all affected iPhones, Apple sought to mask the battery defect," according to the complaint.

The plaintiff in that case is represented by attorney Jeffrey Fazio, who represented plaintiffs in a $53-million (roughly Rs. 340 crore) settlement with Apple in 2013 over its handling of iPhone warranty claims.

The problem now seen is that users over the last year could have blamed an aging computer processor for app crashes and sluggish performance - and chose to buy a new phone - when the true cause may have been a weak battery that could have been replaced for a fraction of the cost, some of the lawsuits state.

"If it turns out that consumers would have replaced their battery instead of buying new iPhones had they known the true nature of Apple's upgrades, you might start to have a better case for some sort of misrepresentation or fraud," said Rory Van Loo, a Boston University professor specialising in consumer technology law.

But Chris Hoofnagle, faculty director for the Berkeley Center for Law & Technology, said in an email that Apple may not have done wrong.

"We still haven't come to consumer protection norms" around aging products, Hoofnagle said. Pointing to a device with a security flaw as an example, he said, "the ethical approach could include degrading or even disabling functionality."

The lawsuits seek unspecified damages in addition to, in some cases, reimbursement. A couple of the complaints seek court orders barring Apple from throttling iPhone computer speeds or requiring notification in future instances.

© Thomson Reuters 2017

 

Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.

Advertisement

Related Stories

Popular Mobile Brands
  1. Scientists May Have Found a Smarter Way to Detect Alien Life
  1. New Biosignature Method Could Transform Search for Alien Life
  2. Dhurandhar 2: The Revenge OTT Release Date Revealed: When and Where to Watch Ranveer Singh’s Spy Saga Online
  3. Human Vapor OTT Release Date: When and Where to Watch it Online?
  4. Inspector Avinash Season 2 Out on OTT: Know Where to Stream This Randeep Hooda Starrer Action Thriller Series
  5. Hansal Mehta’s Khana Dil Se Now Streaming on YouTube: Know Everything About This AI-Powered Cooking Show
  6. Oru Durooha Saahacharyathil Now Streaming on Netflix: All You Need to Know About Plot, Cast, and More
  7. Scientists Solve Venus Cloud Puzzle Using Simple Fluid Dynamics
  8. Subnautica 2 Sells 2 Million Copies Within 12 Hours of Early Access Launch
  9. WhatsApp Reportedly Begins Beta Testing View-Once Disappearing Messages Feature on iOS
  10. Honor’s Robot Phone With a Rotating Gimbal Camera Gets an Official Launch Window
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.