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Lenovo Cancels Some Pre Orders of Lenovo Legion Go 2, Says Demand 'Substantially Exceeded' Projections

Lenovo Cancels Some Pre-Orders of Lenovo Legion Go 2, Says Demand 'Substantially Exceeded' Projections

Lenovo said it won't be able to fulfill some pre-orders placed on Lenovo.com, but added more units were on their way to retailers globally.

Written by Manas Mitul | Updated: 22 September 2025 14:55 IST

Lenovo Cancels Some Pre-Orders of Lenovo Legion Go 2, Says Demand 'Substantially Exceeded' Projections

Photo Credit: Lenovo

The Lenovo Legion Go 2 was introduced at the IFA Berlin tech trade show earlier this month

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Highlights

Lenovo Legion Go 2 is powered by AMD Ryzen Z2 Extreme chip
The handheld will add support for Xbox full-screen mode next year
Lenovo Legion Go 2 starts from EUR 999 in Europe

Lenovo has begun cancelling some pre-orders of its latest gaming handheld, the Lenovo Legion Go 2, owing to intense demand. The company said Friday that it won't be able to fulfill some pre-orders for the handheld placed directly on Lenovo.com. The update came after many customers faced delays in delivery last week. Lenovo initially tried to ship the delayed orders “as quickly as possible”, but later decided to cancel some of them.

In an update on its Reddit AMA on the Legion Go subreddit, Lenovo said Friday it was making more units of the Legion Go 2 available at retailers, but some pre-orders on its website will be cancelled.

“The good news is that more units are already on their way to major retailers globally, so you can expect to see availability in retail outlets and websites improving in the coming weeks,” Lenovo said.

Lenovo Legion Go 2 Will Get Xbox Full-Screen Experience Next Year

“That said, we will need to cancel some pre-orders placed directly on Lenovo.com. We don't believe in holding onto customer payments for products we can't ship in a timely manner. As soon as our online inventory is replenished, Lenovo.com will show updated availability and ordering will reopen,” the company added.

“We know this is frustrating, and we're truly sorry for the inconvenience it caused, especially for our most passionate fans. The Legion Go Gen 2 was built with you in mind, and this experience has been an important lesson for us. We'll use this to improve and ensure a better process moving forward.”

Legion Go 2 Pre-Orders 'Substantially Exceeded' Projections

The cancellations come after Lenovo said in an earlier update on the same AMA post that pre-orders for the Legion Go 2 had “substantially exceeded” its projections, which led to “unforeseen” delays in delivery.

Lenovo Unveils Second-Gen Legion Go Handheld With Big Upgrades, Bigger Price

Several customers who had pre-purchased the handheld were complaining about delayed deliveries. Lenovo had said it was working with its teams worldwide to complete the orders.

The Lenovo Legion Go 2 was introduced earlier this month at the IFA Berlin tech trade show. The handheld runs on AMD's Ryzen Z2 Extreme chip and sports an 8.8-inch OLED display.

Here's How Xbox Full-Screen Mode Can be Enabled on All Windows Handhelds

Lenovo has confirmed that the Legion Go 2 will officially get the Xbox full-screen experience, Microsoft's new gaming handheld interface, in spring 2026. However, Windows users have found a way to enable the Xbox mode on Windows-based handhelds early, before it officially debuts with the ROG Xbox Ally handhelds. The Legion Go 2 is not yet available officially in India.

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Further reading: Lenovo Legion Go 2, Lenovo, Legion Go 2, Gaming Handheld, Windows

Manas Mitul

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In his time as a journalist, Manas Mitul has written on a wide spectrum of beats including politics, culture and sports. He enjoys reading, walking around in museums and rewatching films. Talk to Manas about football and tennis, but maybe don’t bring up his video game backlog. More