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Starlink Executive Clarifies: India Pricing Was a 'Glitch', Still Awaiting Launch Approval

Starlink Executive Clarifies: India Pricing Was a 'Glitch', Still Awaiting Launch Approval

Starlink executive stated that the satcom company has yet to receive final regulatory government approval in India.

Written by Dhruv Raghav, Edited by David Delima | Updated: 9 December 2025 14:55 IST

Starlink Executive Clarifies: India Pricing Was a 'Glitch', Still Awaiting Launch Approval

Photo Credit: Reuters

Starlink reportedly received a five-year regulatory approval to operate in India in July

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Highlights

Starlink received flak on the internet for the reported pricing
Starlink is waiting for government approval
The company said that reports do not reflect the real pricing in India

Starlink, the satellite internet service provider, has yet to launch its operations in India. However, recently, its website in the country was updated to reveal the prices of its monthly subscription, which includes the cost of hardware, for the Residential plan. After the prices surfaced online, a company executive revealed that the Indian website of the satellite communications (satcom) firm is not live currently, and the prices were displayed due to a technical glitch. While the company did reportedly receive a licence to operate in the country, a spectrum for the same is yet to be allotted by the government.

Starlink Issues Statement on India Prices, Updates Website

In a post on X, the Vice President of Business Operations at Starlink, Lauren Dreyer, revealed on Monday that the Starlink India website is not currently live. Dreyer highlighted that the “service pricing for customers” in the country has yet to be announced. Hence, the satcom firm is not taking orders from Indian customers. Gadgets 360 first reported the India pricing of Starlink's Residential plan, which has now been taken down by the SpaceX-owned firm.

The Starlink India website is not live, service pricing for customers in India has not yet been announced, and we are not taking orders from customers in India.

There was a config glitch that briefly made dummy test data visible, but those numbers do not reflect what the cost… https://t.co/TU8cUjcYGL
— Lauren Dreyer (@LaurenDreyer) December 8, 2025

Explaining how the prices appeared on Starlink's website, the company executive said that the “dummy test data” was “briefly” displayed on the website due to a “config glitch”. Dreyer added that the reported prices “do not reflect what the cost of Starlink service will be in India”.

She also said that Starlink is waiting to receive “final government approvals to turn service (and the website) on”. Soon after the prices were made public, the tech firm received a lot of flak for the relatively steep pricing.

It is worth noting that Elon Musk-led SpaceX, the parent company of Starlink, received a licence from the Department of Telecommunications (DoT) in July to operate and use Starlink satellites for commercial services, according to a report. With a reported validity of five years, the company was the third to receive approval, after Eutelsat's OneWeb and Reliance Jio. However, the government has yet to allocate spectrum bands to Starlink, which currently doesn't allow the company to launch commercial operations.

As previously mentioned, Gadgets 360 staff members spotted the subscription price on the company website. The same was set at Rs. 8,600 per month for Starlink's satellite internet service. The subscription price was shown to include the cost of hardware worth Rs. 34,000. Apart from the subscription fee, the website also stated the features the plan would offer. Starlink's website highlighted that it will offer unlimited data, along with a 30-day trial to its Residential subscribers in India.

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Further reading: Starlink, Starlink price in India, Starlink Price, Satellite Internet, Elon Musk

Dhruv Raghav

Email Dhruv Raghav

Dhruv Raghav is currently working as a Senior Sub Editor at Gadgets360. He has previously covered the North American financial markets as a Headline News Correspondent for a major news agency. After taking a sabbatical to prepare for the Civil Services examination, he returned to journalism to cover tech policy, with a special focus on AI laws and online gaming regulation. Now, he is back in Gadgets360 to write features and edit stories. To unwind, he likes to spend time with his PS5, listening ...More