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Anthropic Study Finds People Don’t Really Want AI for Creative Work

Anthropic Study Finds People Don’t Really Want AI for Creative Work

The company used Anthropic Interviewer to ask Claude users what they want from AI.

Written by Akash Dutta, Edited by Ketan Pratap | Updated: 20 March 2026 13:38 IST

Anthropic Study Finds People Don’t Really Want AI for Creative Work

Photo Credit: Unsplash/Mohamed Nohassi

Anthropic says it is the largest and most multilingual qualitative study on the topic

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Highlights

80,508 people, across 159 countries and 70 languages, were interviewed
Most surveyed individuals said they want professional excellence from AI
Individuals also highlighted unreliability as the biggest concern with AI

Anthropic's new study has revealed that individuals don't really look at creative expressions as one of the skills they want from artificial intelligence (AI). The finding was derived from a large-scale survey with participants spanning more than 150 countries. All of the individuals were surveyed using the company's Interviewer tool, which was released in December 2025. The study aimed to find what people think is going well in AI and what worries them. It also asked them about the skills they want to see in the AI-powered systems the most.

Anthropic Study Reveals What People Want from AI

The study conducted by the AI firm included 80,508 people across 159 countries and 70 languages, and Anthropic claims that it is the largest and most multilingual qualitative study on general AI users' hopes and concerns with the technology. The most interesting insight from the study is that people value creative tasks the lowest.

All of the interviewed individuals were Claude users who saw the survey while using the AI platform. After they agreed to participate, the Interviewer tool asked them a series of questions, and the responses were then categorised using Claude-powered classifiers across a range of dimensions.

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On the question of what people want from AI, 18.8 percent of the participants mentioned professional excellence, while 13.7 percent highlighted personal transformation. Other notable mentions were life management, time freedom, and financial independence. Interestingly, just 5.6 percent users mentioned creative expression, placing it at the last spot on the list.

Along the same vein, participants were also asked about the areas where AI has delivered on its promise. The top spot on the list was taken by productivity, which received the nod from 32 percent of the individuals. Cognitive partnership, learning, and technical accessibility also made it to the list, and the last spot was taken by emotional support. However, the second spot went to “AI hasn't delivered,” which received 18.9 percent of the votes.

Coming to aspects of AI that worry individuals, unreliability ranked on top, with 26.7 percent of the participants mentioning it. Other top concerns include jobs and economy, autonomy and agency, misinformation, malicious use, and others.

Claude also found a country-wise opinion of AI. Participants from India, Brazil, and Israel displayed mostly positive outlook towards the technology, whereas those from France, Japan, and the US had an average distribution between positive and negative sentiments. Germany, South Korea, and the UK were found to have mostly negative outlooks for the technology.

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Further reading: Anthropic, Claude, AI, Artificial Intelligence

Akash Dutta Email Akash Dutta

Akash Dutta is a Chief Sub Editor at Gadgets 360. He is particularly interested in the social impact of technological developments and loves reading about emerging fields such as AI, metaverse, and fediverse. In his free time, he can be seen supporting his favourite football club - Chelsea, watching movies and anime, and sharing passionate opinions on food. More