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Swiggy and Zomato Raise Platform Fees to Up to Rs. 15 Amidst Rise in Festival Related Demand

Swiggy and Zomato Raise Platform Fees to Up to Rs. 15 Amidst Rise in Festival-Related Demand

Swiggy and Zomato now face competition in the form of Rapido's Ownly food delivery app.

Written by Shaurya Tomer, Edited by David Delima | Updated: 3 September 2025 18:39 IST

Swiggy and Zomato Raise Platform Fees to Up to Rs. 15 Amidst Rise in Festival-Related Demand

Photo Credit: Swiggy, Zomato

Swiggy and Zomato are two of India's most popular food delivery platforms

Highlights

Zomato’s platform fee has increased from Rs. 10 to Rs. 12 per order
Swiggy users will have to pay up to Rs. 15 in delivery fees
Rapido’s Ownly app aims to undercut rivals with no platform fees

Swiggy and Zomato on Wednesday increased their platform fees on food delivery orders. These are additional charges that are levied by the food delivery platforms on every order, in addition to other charges such as delivery fees, restaurant charges, and GST. This price hike is said to be in anticipation of the surge in food delivery orders ahead of the festive season. Meanwhile, Eternal-owned Zomato is also reportedly testing a new 'VIP Mode' that offers priority deliveries and tailored services, at an additional cost.

Swiggy, Zomato's Revised Platform Fees

Zomato has hiked its platform fees by Rs. 2, and food orders will now incur a Rs. 12 charge. Meanwhile, Swiggy has also increased its fees. When placing an order, customers will have to pay a platform fee of Rs. 15 — it was previously set at Rs. 12.

While this may seem like a marginal increase for customers, the collective impact can potentially increase the company's bottom line by a healthy margin. A Moneycontrol report states that Zomato processes about 2.3 to 2.5 million orders a day, while Swiggy's numbers are around the same mark; about 2 million per day.

Rapido Launches Food Delivery App for Delivering Affordable Meals

Based on these numbers, the estimated daily revenue just from the platform fees amounts to roughly Rs. 3 crore for both Swiggy and Zomato. Gadgets 360 staff members were already being presented with the revised platform fees on Wednesday.

Notably, this is Swiggy's third platform fee hike in three weeks. It recently raised the price amidst the Independence Day festive rush, before bringing it back to Rs. 12. On the other hand, Zomato has been incrementally increasing its platform fees since it introduced the extra charge in 2023.

Zomato is also reportedly testing a new VIP Mode. At a Rs. 50 charge, customers will be able to take advantage of faster deliveries and tailored services.

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Meanwhile, both apps now face a new competitor in the form of Ownly, a food delivery platform launched by Rapido. It is currently limited to Bengaluru and nearby areas. However, the platform aims to undercut both Swiggy and Zomato by delivering affordable food, with items such as rice and eggs priced below Rs. 100.

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The company claims it will offer food items at prices 15 percent cheaper than Swiggy and Zomato. Instead of exorbitant hidden costs, restaurants will be charged a flat delivery fee. There will not be a platform fee, packaging cost, inflated prices, or any extra charges on Ownly.

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Further reading: Swiggy, Zomato

Shaurya Tomer

Email Shaurya Tomer

Shaurya Tomer is a Sub Editor at Gadgets 360 with 2 years of experience across a diverse spectrum of topics. With a particular focus on smartphones, gadgets and the ever-evolving landscape of artificial intelligence (AI), he often likes to explore the industry's intricacies and innovations – whether dissecting the latest smartphone release or exploring the ethical implications of AI advancements. In his free time, he often embarks on impromptu road trips to unwind, recharge, and ...More