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Apple Reportedly Fixes Apple Intelligence Bug Affecting iPhone 17 Series, iPhone Air

Apple Reportedly Fixes Apple Intelligence Bug Affecting iPhone 17 Series, iPhone Air

Some users who experienced issues with Apple Intelligence on the iPhone 17 were reportedly able to resolve them by themselves.

Written by Sucharita Ganguly, Edited by David Delima | Updated: 8 October 2025 10:40 IST

Apple Reportedly Fixes Apple Intelligence Bug Affecting iPhone 17 Series, iPhone Air

iPhone 17 Pro Max (pictured) went on sale in India on September 19

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Highlights

Apple has not issued a public statement about the bug yet
Affected users claimed Apple’s support team was aware of the issue
The cause of the issue remains unknown

Apple has reportedly released a fix for an Apple Intelligence glitch that affected its new smartphones, including the iPhone 17, iPhone Air, iPhone 17 Pro, and iPhone 17 Pro Max. The issue had reportedly prevented users from accessing Apple's latest AI-powered features, which form a core part of the iOS 26 experience. According to reports, the problem was first highlighted by users on the Apple Intelligence community shortly after the new iPhones went on sale globally, including in India, following their official launch on September 9.

Apple Silently Fixes Bug Preventing Apple Intelligence Feature Downloads

According to MacRumors contributor Aaron Perris, the Cupertino-based tech giant has quietly rolled out a new update that allows affected users to download certain Apple Intelligence features again. Previously, a bug had been preventing some iPhone 17 series and Air model users from downloading Apple Intelligence on their new devices, resulting in key features like Genmoji, Image Playground, and Writing Tools being inaccessible.

While the issue reportedly impacted a few users, two affected users claimed Apple's support team was aware of the issue and planned to roll out a swift fix. The server-side update is now being applied automatically. Since Apple has yet to issue a public statement about the bug, the cause remains unclear.

iPhone Air Lags Behind Other iPhone 17 Models in Consumer Demand: Report

iPhone users can check Apple Intelligence on their device by opening the Settings app and selecting the Apple Intelligence menu.

Some users who experienced issues with Apple Intelligence on the iPhone 17 were reportedly able to resolve the problem by changing some settings on their handset. Successful fixes included turning off cellular data and connecting to a Wi-Fi network, changing the iPhone's language and then switching it back.

More drastic measures such as wiping the device and reinstalling from an iCloud backup, toggling Airplane mode on and off, changing the region and resetting network settings, and resetting all settings, might also help to resolve the issue.

iPhone 17 Pro Max Review: A Supercar Engine in Your Pocket

Previously, Apple said that it would roll out a software update to fix a camera bug on the iPhone Air and iPhone 17 Pro, which was spotted by CNN Underscored's Henry Casey during an iPhone Air review. The issue caused black boxes to appear in photos, affecting roughly one in every 10 shots. Apple reportedly told Casey that the issue occurs only in rare cases when a very bright LED display is pointed directly at the camera.

iPhone 17

KEY SPECS
NEWS

Display 6.30-inch

Processor Apple A19

Front Camera 18-megapixel

Rear Camera 48-megapixel + 48-megapixel

RAM 8GB

Storage 256GB, 512GB

OS iOS 26

Resolution 1206x2622 pixels

More Apple mobiles Apple mobiles price in India

iPhone Air

KEY SPECS
NEWS

Display 6.50-inch

Processor Apple A19 Pro

Front Camera 18-megapixel

Rear Camera 48-megapixel

RAM 12GB

Storage 256GB, 512GB, 1TB

OS iOS 26

Resolution 1260x2736 pixels

More Apple mobiles Apple mobiles price in India

iPhone 17 Pro

KEY SPECS
NEWS

Display 6.30-inch

Processor Apple A19 Pro

Front Camera 18-megapixel

Rear Camera 48-megapixel + 48-megapixel + 48-megapixel

RAM 12GB

Storage 256GB, 512GB, 1TB

OS iOS 26

Resolution 1206x2622 pixels

More Apple mobiles Apple mobiles price in India

iPhone 17 Pro Max

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
The boldest redesign since the iPhone X
Bright and stunning display
A19 Pro under the hood guarantees excellent performance
Massive camera upgrade
Video quality gets a much-needed bump
Centre Stage camera at the front changes selfie game on iPhones forever
Improved charging speed

Bad
Aluminium body picks up scratches
Expensive
Heavier than the 16 Pro Max

Read detailed Apple iPhone 17 Pro Max review

Display 6.90-inch

Processor Apple A19 Pro

Front Camera 18-megapixel

Rear Camera 48-megapixel + 48-megapixel + 48-megapixel

RAM 12GB

Storage 256GB, 512GB, 1TB, 2TB

OS iOS 26

Resolution 1320x2868 pixels

More Apple mobiles Apple mobiles price in India

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Further reading: iPhone 17, iPhone Air, Apple Intelligence, Apple, iPhone 17 Pro, iPhone 17 Pro Max, iPhone, iOS 26

Sucharita Ganguly

Email Sucharita Ganguly

Sucharita is a writer with Gadgets 360 and is mostly found playing with her cat in her free time. She has previously worked at breaking news desks across organizations. Powered by coffee, The Beatles, Bowie, and her newfound love for BTS, she aims to work towards contributing to a better media environment for women and queer folk. More