Samsung Galaxy S25 Ultra, Galaxy S25+ Charging Issues to Be Fixed via Software Update

Samsung Galaxy S25 Ultra and Galaxy S25+ will receive a software update that resolves issues believed to be associated with some charging cables.

Written by David Delima | Updated: 20 February 2025 13:16 IST

Samsung Galaxy S25 Ultra, Galaxy S25+ Charging Issues to Be Fixed via Software Update

Samsung has addressed the charging issues reportedly affecting some Galaxy S25 series models

Highlights

Samsung Galaxy S25 Ultra, Galaxy S25+ users have reported charging issues
The handsets will receive a software update that resolves the bug
Samsung has yet to provide a timeline for the release of this update

Samsung Galaxy S25 Ultra and Galaxy S25+ owners have been complaining of charging related issues for the past couple of weeks, and the company has finally confirmed that it is working on a fix for the issue. The company responded to a user stating that it is aware of an issue with specific cables that could cause charging issues, and that a software update is expected to resolve the problem. The standard Samsung Galaxy S25 model does not appear to be affected by the bug.

Samsung Working on Software Fix for Galaxy S25+, Galaxy S25 Ultra Charging Bug

After the launch of the Samsung Galaxy S25 series of smartphones, some Galaxy S25 Ultra and Galaxy S25+ owners took to Reddit and the company's community forums (via Android Police) to complain about issues that slowed down the charging of these handsets. Some users also stated that the charging process was randomly interrupted, which also increased the time taken to charge the smartphones.

According to the posts shared by users detailing the issues, the Galaxy S25 Ultra and the Galaxy S25+ are impacted by a bug that results in charging taking a few hours. Some users have also reported that their handset informs them that the charger is disconnected (and reconnected) while the phone is being charged.

Samsung Galaxy S24 Ultra May Soon Get Log Video Recording

Ciao Simone, potresti indicarci se stai caricando il dispositivo con un cavo da 5A e non quello da 3A presente nella confezione del telefono? Infatti, siamo a conoscenza di un'anomalia sulla ricarica con il cavo da 5A che verrà risolta con un prossimo update. Facci sapere!
— Samsung Italia (@SamsungItalia) February 7, 2025

In a response to a user on X (formerly Twitter) posted earlier this month, Samsung Italy has confirmed (in Italian) that it is aware of an issue related to the use of 5A cables. The company also responded to the user stating that it was working on a fix for the issue, which would be delivered in the form of a software update.

It's worth noting that Samsung has already rolled out a software update for the Galaxy S25 series, and one of the entries in the changelog mentions stability improvements. However, it is unclear whether the update has fully resolved the issues faced by Galaxy S25 Ultra and Galaxy S25+ owners, as recent responses on the post and forums indicate that users are still facing issues.

In the meanwhile, users can try to connect their Samsung Galaxy S25 Ultra or Galaxy S25+ to a 3A cable while charging the handset with the company's 45W charger. The standard Galaxy S25 model, which supports slower charging at 25W, doesn't appear to be affected by this issue.

Samsung Galaxy S25 Ultra

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
New design is for the better
Cameras deliver consistent performance
Good battery life
Excellent performance
Smooth UI

Bad
S-Pen is a downgrade
No Dolby Vision support
Low light camera performance is lacking
Slow charging

Read detailed Samsung Galaxy S25 Ultra review

Display 6.90-inch

Processor Snapdragon 8 Elite

Front Camera 12-megapixel

Rear Camera 200-megapixel + 50-megapixel + 50-megapixel + 10-megapixel

RAM 12GB

Storage 256GB, 512GB, 1TB

Battery Capacity 5000mAh

OS Android 15

Resolution 1400x3120 pixels

More Samsung mobiles Samsung mobiles price in India

Samsung Galaxy S25+

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Solid build and aesthetics
Excellent performance
Fantastic cameras
One UI 7 and extended software support
Powerful speakers

Bad
Expensive (base price)
Not a huge upgrade over S24+

Read detailed Samsung Galaxy S25+ review

Display 6.70-inch

Processor Snapdragon 8 Elite

Front Camera 12-megapixel

Rear Camera 50-megapixel + 12-megapixel + 10-megapixel

RAM 12GB

Storage 256GB, 512GB

Battery Capacity 4900mAh

OS Android 15

Resolution 1440x3120 pixels

More Samsung mobiles Samsung mobiles price in India

Samsung Galaxy S25

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Compact and excellent aesthetics
Top-notch display
AI features loaded
One UI 7 brings nice updates
Decent cameras

Bad
25W fast-charging limit
Expensive (base price)

Read detailed Samsung Galaxy S25 review

Display 6.20-inch

Processor Snapdragon 8 Elite

Front Camera 12-megapixel

Rear Camera 50-megapixel + 12-megapixel + 10-megapixel

RAM 12GB

Storage 256GB, 512GB

Battery Capacity 4000mAh

OS Android 15

Resolution 1080x2340 pixels

More Samsung mobiles Samsung mobiles price in India

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Further reading: Samsung Galaxy S25 Ultra, Samsung Galaxy S25 Plus, Samsung Galaxy S25 Series, Samsung

David Delima

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As a writer on technology with Gadgets 360, David Delima is interested in open-source technology, cybersecurity, consumer privacy, and loves to read and write about how the Internet works. David can be contacted via email at DavidD@ndtv.com, on Twitter at @DxDavey, and Mastodon at mstdn.social/@delima. More