Apple Faces GBP 750 Million Lawsuit Over iPhone Software Update in the UK

Apple is facing a £750 million (878 million euros, $918 million) lawsuit in Britain after a consumer rights champion on Thursday filed a claim accusing the US tech giant of secretly slowing down older iPhone models. Justin Gutmann says Apple "throttled" the performance of older iPhone handsets after users installed upgrades that they were told would improve the performance of their device. He claims Apple never told users that the update could slow their device and that the tool was introduced to mask the inability of older iPhone batteries to cope with the demands of newer operating systems.Apple Said to Bring MacBook, iPad Pro Models With OLED Displays in 2024 Apple said in a statement that "we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. "Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that," it added. Gutmann's claim with the Competition Appeal Tribunal seeks damages for 25 million iPhone users to the tune of GBP 768 million (roughly Rs. 7,372 crore).Apple Said to Bring 14.1-Inch iPad With Regular LED Display Early Next Year The complaint revolves around a power management tool included in a 2017 software update, which slowed down older iPhone models and prevented abrupt shutdowns as they struggled with the overhead of a new operating system. Gutmann says Apple never told users that the update could slow a user's device and claims the tool was introduced to prevent costly repairs or recalls. "Instead of doing the honourable and legal thing by their customers and offering a free replacement, repair service or compensation, Apple instead misled people by concealing a tool in software updates that slowed their devices by up to 58 percent," said Gutmann. "I'm launching this case so that millions of iPhone users across the UK will receive redress for the harm suffered by Apple's actions". Apple apologised at the time and said it would replace batteries at a cut price and would allow users to turn off the power management tool manually. It has faced legal action in several countries over the issue and agreed to pay up to $500 million (roughly Rs. 3,903 crore) to owners of older models in the United States in 2020. French authorities fined the group EUR 25 million (roughly Rs. 205 crore) in the same year for failing to warn that updates could slow down older models. The claim seeks compensation for owners of the iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, and iPhone X models. .embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; } Missed Apple's WWDC 2022? We discuss every major announcement on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts. Affiliate links may be automatically generated - see our ethics statement for details.

Apple Faces GBP 750 Million Lawsuit Over iPhone Software Update in the UK

The complaint revolves around a power management tool included in a 2017 iPhone update.

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